Robert Kirby
Chattanooga,TN
Summary
Detail-oriented professional in visual field testing, ocular photography, and optical coherence tomography. Facilitated eye examinations and pre-exam data collection, enhancing patient engagement and diagnostic accuracy. Improved team efficiency through innovative solutions and effective operational management. Experienced in troubleshooting, patient scheduling, and inventory management within optical settings.
Overview
8
8
years of professional experience
Work History
Optometric Technician
Kapperman McGarvey Eye Group
Chattanooga, TN
09.2023 - 01.2026
- Performed eye examinations using instruments and pharmaceutical agents to assess visual acuity and identify potential issues.
- Conducted visual field testing, ocular photography, optical coherence tomography, and pre-exam data collection to support accurate diagnosis.
- Guided patients in selecting appropriate medications, eyeglasses, and contact lenses to meet their vision needs.
- Analyzed patient chart to support diagnostic discussions. in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
- Cleaned examination area to maintain hygiene standards. and performed minor maintenance on examination equipment and glasses.
- Assisted with lens and glasses creation and packaging.
Optometric Technician
Eye Glass World
Chattanooga, Tennessee
11.2022 - 09.2023
- Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
- Proposed innovative ideas and solutions that improved team performance and patient outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with visual field testing, ocular photography, optical coherence tomography, and pre-exam data collection to support accurate diagnostics.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Cleaned examination equipment and glasses to maintain functionality.
- Assisted in creating and packaging lenses and glasses for patient orders.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Optometric Technician
Myeyedoctor
Chattanooga, TN
03.2022 - 11.2022
- Supported visual field testing, ocular photography, optical coherence tomography, and pre-exam data collection to enhance patient assessment.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Serviced examination equipment by cleaning and conducting minor repairs to ensure proper functionality.
- Assisted patients in finding correct medications, eyeglasses and contact lenses.
- Guided patients in selecting appropriate medications, eyeglasses, and contact lenses to ensure optimal vision correction.
- Analyzed chart in preparation for patient engagement to review diagnostic testing, photos and preventive measures needed.
Optometric Technician
Americas Best Contacts And Eyeclasses
Chattanooga, TN
11.2020 - 03.2022
- Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Maintained and cleaned examination equipment and glasses to ensure optimal performance.
- Streamlined back office patient processes, contributing to reduced office wait times.
- Sterilized medical equipment after each procedure.
- Explained procedures to patients, fostering cooperation and facilitating smoother experiences.
Eyewear Specialist
Visionworks
Chattanooga, TN
07.2020 - 11.2020
- Investigated and resolved customer complaints, adjusting and repairing eyewear to enhance customer satisfaction.
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Assisted patients and customers in choosing frames to best fit budgetary requirements and style preferences.
- Telephoned appointment-holders on the day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
- Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
Retail Sales Associate
Party City Holdco Inc.
Chattanooga, TN
08.2019 - 10.2019
- Engaged customers, located requested items, and explained sales promotions to enhance shopping experiences.
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
- Restocked shelves and bins with latest merchandise, updating signage to highlight special items.
- Assisted in ringing up sales at registers and bagging merchandise.
- Assisted shoppers in locating merchandise and answering questions about products., providing assistance and information on merchandise and product features.
Retail Sales Associate
Tilly's
Chattanooga, TN
08.2018 - 11.2018
- Assisted shoppers in finding desired merchandise, providing assistance and information on merchandise and product features.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Greeted customers and assisted in locating requested items, contributing to increased customer satisfaction and loyalty.
- Assisted in ringing up sales at registers and bagging merchandise.
- Determined pricing for items based on sales, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
- Restocked shelves and updated signage to promote special items, ensuring merchandise visibility and availability.
Retail Sales Associate
Marshalls
Chattanooga, TN
08.2017 - 12.2017
- Engaged customers, located requested items, and explained sales promotions to enhance overall shopping experience.
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Restocked shelves and bins with latest merchandise, updated signage to effectively promote special items.
Education
High School Diploma -
Stem School Chattanooga
Chattanooga, TN, USSkills
- Fittings Eye examinations Frames adjustment Vision tests Glasses repair Eyeglasses Patient monitoring
- Patient management
- Insurance processing
- Visual field testing
- Contact lens fitting
- Optical coherence tomography
- Pre-exam data collection
- Ocular photography
Timeline
Optometric Technician
Kapperman McGarvey Eye Group
09.2023 - 01.2026
Optometric Technician
Eye Glass World
11.2022 - 09.2023
Optometric Technician
Myeyedoctor
03.2022 - 11.2022
Optometric Technician
Americas Best Contacts And Eyeclasses
11.2020 - 03.2022
Eyewear Specialist
Visionworks
07.2020 - 11.2020
Retail Sales Associate
Party City Holdco Inc.
08.2019 - 10.2019
Retail Sales Associate
Tilly's
08.2018 - 11.2018
Retail Sales Associate
Marshalls
08.2017 - 12.2017
High School Diploma -
Stem School Chattanooga