Robert Koon

Managed commercial and residential real estate for clients as well as personal real estate portfolio. Oversaw all facets of property maintenance on interior and exterior of buildings to include remodeling projects as needed. Managed Client/Tenant relationships.

• Managed all seven divisions of company to include: Walk-Out and Design services, Headend installation and services, Overhead construction services, Underground construction services, Fiber installation, splicing and activation services, Coaxial installation, splicing and activation services, MDU design, and installation services.
• Directed end to end cost estimation and bid strategy for multimillion-dollar telecom infrastructure projects, (Fiber & Coax) integrating engineering, materials, construction, and labor costs to ensure accurate competitive and profitable proposals.
• Streamlined operational processes, improving efficiency and reducing overhead costs.
• Managed client relationships, ensuring high satisfaction and repeat business through personalized service.
• Oversaw daily operations, coordinating logistics and supply chain management to optimize workflow and stay within deadlines.
• Provided project management and consulting services.

• Led regional teams in installation instruction to achieve operational excellence and drive strategic initiatives.
• Developed and implemented performance metrics to enhance productivity across multiple locations.
• Fostered a culture of continuous improvement through targeted training and mentoring programs.
• Managed Client/Contractor relationships throughout all regions in multiple locations.

• Walked out and recorded all necessary information from existing overhead and underground Power, cable and telephone lines to ensure accurate information to the CAD design and engineering teams.
• Collaborated with cross-functional teams to develop product specifications and design criteria.
• Conducted thorough analysis of proposed materials to be used to ensure quality and performance standards.
• Led design review meetings, providing feedback and guidance to engineers on project strategies.