Desired Job Title
Route SupervisorRoute SupervisorRoute Sales RepresentativeWork Type
Full TimeLocation Preference
On-SiteRemoteLocation: Pittsburgh, PA, US
Open to relocation: No
Open To Work
Robert Kosht
Supervisor
Pittsburgh,PA
Work Preference
Summary
Route supervisor with expertise in performance monitoring and compliance enforcement. Proven track record in fostering continuous improvement and operational stability through effective team leadership. Strong focus on proactive customer engagement to enhance service delivery.
Overview
7
7
years of professional experience
Work History
Route Supervisor
ImageFirst
Pittsburgh, PA
08.2022 - Current
- Lead and supervise a team of Route Service Representatives, providing coaching, training, and performance management to ensure high service standards
- Develop team members through ride-alongs, mentoring, and regular feedback to improve safety, productivity, and customer service
- Foster positive, accountable work environment emphasizing teamwork, reliability, continuous improvement
- Manage daily route operations, ensuring consistent, on-time service delivery for healthcare clients
- Build and maintain strong relationships with customers by proactively addressing service needs and resolving issues
- Partner with operations leadership to improve route efficiency, staffing coverage, and service performance
- Enforce company safety standards and regulatory compliance, promoting a culture of safe driving and workplace safety
- Participate in hiring, onboarding, and training new route personnel to support team growth and operational stability
- Monitored operational performance metrics and implemented improvements to enhance service quality, efficiency
Route Supervisor
Balfurd Linen
Pittsburgh, PA
09.2020 - 08.2022
- Supervised route service drivers to ensure seamless linen and uniform delivery to healthcare and commercial clients.
- Managed daily operations to ensure timely deliveries and accurate product distribution.
- Cultivated strong customer relationships through proactive communication and prompt issue resolution.
- Conducted ride-alongs to coach drivers on safety, performance, and route efficiency.
- Assisted in hiring, onboarding, and training new route personnel for optimal performance.
- Monitored service reports and driver timecards to ensure compliance and accuracy, facilitating smooth operations.
- Supported operational improvements to optimize route productivity and elevate service quality.
Route Sales Representative
Frito-Lay
Pittsburgh, PA
05.2019 - 09.2020
- Coordinated delivery and sales routes for grocery, convenience, and retail accounts to enhance customer satisfaction.
- Delivered, stocked, and merchandised products, ensuring freshness and optimal display standards.
- Cultivated relationships with store managers to enhance shelf space and promotional displays.
- Managed inventory, focusing on stock rotation and timely order placement to minimize waste and ensure product availability.
- Executed deliveries while maintaining accurate route documentation and strict adherence to safety protocols.
Education
MBA - Business Administration
Point Park University
Pittsburgh, PA06-2007
Bachelor of Science - Resort Recreation Management
Slippery Rock University of Pennsylvania
Slippery Rock, PA08-1999
Skills
- Route management
- Logistics coordination
- Route optimization
- Performance monitoring
- Team supervision
- Customer relationship management
- Compliance enforcement
Timeline
Route Supervisor
ImageFirst
08.2022 - Current
Route Supervisor
Balfurd Linen
09.2020 - 08.2022
Route Sales Representative
Frito-Lay
05.2019 - 09.2020
MBA - Business Administration
Point Park University
Bachelor of Science - Resort Recreation Management
Slippery Rock University of Pennsylvania