Robert Koupeny
Northridge,CA
Summary
Retail professional with proven sales and customer service expertise. Strong understanding of fashion trends and ability to enhance customer experiences. Achieved sales targets through effective communication and problem-solving skills. Improved store layout for increased product visibility, resulting in higher customer satisfaction.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Various
Various
06.2020 - Current
- Delivered trend-focused customer service and styling support to boost sales and enhance customer experience.
- Executed visual merchandising tasks, including floor sets, mannequin styling, and product placement.
- Supported back-of-house operations, processing shipments, organizing stockroom, conducting inventory counts, and replenishing items.
- Performed markdowns and signage updates to maintain accurate pricing and promotional compliance.
- Collaborated with team members and managers to meet store objectives and resolve customer issues.
- Processed POS transactions, returns, and online order pickups while ensuring cash handling accuracy.
- Maintained store cleanliness and fitting room standards to uphold brand presentation during daily operations.
Dresser for Vogue World Hollywood
Whitaker Productions
Hollywood, California
10.2025 - 10.2025
- Managed wardrobe organization and maintenance for smooth operation.
- Dressed models for photo shoots and fashion events.
- Assisted models in fitting clothing to ensure proper presentation.
- Maintained an inventory of clothing items and accessories for quick access.
- Communicated effectively with team members to coordinate dressing schedules.
- Maintained an organized stockroom by properly storing merchandise in appropriate areas.
Showroom Intern
Sharon Koshet Sales
Los Angeles, California
03.2025 - 05.2025
- Organized showroom collections by steaming garments, arranging racks, and creating brand-specific displays.
- Prepared line sheets and curated looks for market appointments, assisting sales representatives in presentations.
- Managed sample inventory through check-ins/check-outs, tracking, packing/unpacking, and ensuring condition.
- Conducted trend research and competitive analysis to enhance brand positioning and provide retailer insights.
- Collaborated with sales and merchandising teams to prepare buyer packets and maintain showroom professionalism.
- Performed administrative tasks including spreadsheet updates, lookbook organization, shipping label preparation, and delivery coordination.
Education
Bachelor of Science - Family/Consumer-Apparel Merchandising
California State University, Northridge
Northridge, CA05-2027
Skills
- Sales strategy development
- High-ticket sales conversion
- Store operations management
- Visual merchandising
- Ethical product knowledge
- Educational outreach initiatives
- Inventory management
- Vendor relations and purchasing
- Cash handling expertise
- POS system proficiency
- Sustainability initiatives
- Brand alignment strategies
- Mentorship and coaching
- Promotional campaign management
- KPI analysis and tracking
- Team collaboration
Extracurricular Activities
Former vice president of the fashion club at Chaffey College MC'd for Chaffey College fashion show in 05/24 Spring Trends Fashion Show 2025 at California State University, Northridge
Awards
- Most Sales by dollar amount at Tillys
- Highest Sales by Units per transaction at Tillys
- Highest Sales by Dollar amount at Dr. Martens
- Highest Average Transaction Value
Timeline
Dresser for Vogue World Hollywood
Whitaker Productions
10.2025 - 10.2025
Showroom Intern
Sharon Koshet Sales
03.2025 - 05.2025
Retail Sales Associate
Various
06.2020 - Current
Bachelor of Science - Family/Consumer-Apparel Merchandising
California State University, Northridge