Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Robert lacasse

South Bristol

Summary

Experienced with diagnosing and resolving technical issues efficiently. Utilizes knowledge of network configuration to enhance system reliability. Track record of providing excellent customer service and technical support


Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

11
11
years of professional experience

Work History

HVAC Technician

HeatPumpsMaine
06.2020 - 05.2025
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Filled out detailed work orders for each job completed.
  • Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
  • Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
  • Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
  • Kept accurate records of time and materials used for each job to compile into service reports.

Auto Mechanic

Sullivan Tire and Auto Service
11.2018 - 09.2019
  • Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
  • Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
  • Maintained vehicle records by recording service and repairs.
  • Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
  • Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.

Sioux Chef

Coveside
05.2014 - 09.2018
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.

Education

Bachelor of Science - Computer Science

University of Southern Maine
South Portland, ME
12-2019

Skills

  • Technical troubleshooting
  • Electrical wiring
  • Leak checks
  • System troubleshooting
  • Soldering
  • Equipment installation
  • Coding languages
  • Software development
  • Human-computer interaction
  • Microprocessors
  • Machine learning

Accomplishments

  • Documented and resolved Software issues with wifi thermostat devices, which led to Mitsubishi eclectic using my work across there company.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

HVAC Technician

HeatPumpsMaine
06.2020 - 05.2025

Auto Mechanic

Sullivan Tire and Auto Service
11.2018 - 09.2019

Sioux Chef

Coveside
05.2014 - 09.2018

Bachelor of Science - Computer Science

University of Southern Maine

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