Robert Ladouceur
Springfield,OH
Overview
7
7
years of professional experience
Work History
Police Officer
City Of Dayton
07.2022 - 11.2023
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
GeekSquad Agent
Bestbuy
09.2019 - 07.2022
- Expanded customer base through effective networking, cold calling, and relationship-building strategies.
- Managed complex cases involving high-risk clientele or unique circumstances, successfully mitigating potential challenges through diligent research and collaboration with colleagues.
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
- Adopted customer feedback in process and system improvement initiatives.
Retail Sales Associate
Kohls Department Store
05.2017 - 08.2019
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Aided managers in planning effective staff schedules to ensure optimal coverage during peak hours while considering employee availability constraints.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
High School Diploma -
Northwestern Junior Senior Highschool
Springfield, Oh05.2019
Skills
- Complaint Handling
- Empathy Display
- Up-selling abilities
- Written Communication
- Critical Thinking
- Cultural Awareness
- Multitasking Abilities
- Microsoft Office
- Google Drive
- Organization and Time Management
- Good Telephone Etiquette
- Social Perceptiveness
- Friendly, Positive Attitude
- Computer Skills
Timeline
Police Officer
City Of Dayton
07.2022 - 11.2023
GeekSquad Agent
Bestbuy
09.2019 - 07.2022
Retail Sales Associate
Kohls Department Store
05.2017 - 08.2019
High School Diploma -
Northwestern Junior Senior Highschool
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