Robert Lam
Simi Valley,CA
Summary
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.
Accomplished Sales Executive with 16 years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.
Goal-oriented Sales Executive with 16 years of experience in Electronic sales. Proven leader with excellent salesmanship, negotiation and closing skills. Known for great presentations and skill at increasing audiences to optimize sales.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
18
18
years of professional experience
Work History
Sales Executive
North West Payment Solutions
03.2024 - Current
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Attended monthly sales meetings and quarterly sales trainings.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
PROGRAM MANAGER
TKO ELECTRONICS
01.2013 - 09.2019
- Acts as a liaison between TKO ELECTRONICS, BESTBUY INC and external vendors to smoothly collect and communicate purchase requirements
- Manages a team of 5 individuals to ensure deliveries meet production deadlines
- Also responsible for addressing any issues that may arise from production challenges, part shortages, or changes in requirements
- Builds and leads the purchasing team as the company grows by maintaining and expanding the global network of suppliers
- Responsible for sourcing, negotiating, contracting, and purchasing laptop components, parts, and services both locally and internationally
- Manages QC, Receiving, and RMA departments to certify all products pass all test and all RMA’s are processed and/or rejected for proper reasons
- Also manages all aspects of purchasing through the company ERP, ensuring that associated records are updated accurately and timely
- Obtains multiple bids and negotiates with suppliers to ensure best pricing, while maintaining high quality and standards of product
- Develops and maintains KPIs to track and optimize the purchasing process
- Implements documented policies and procedures to facilitate effective and efficient purchasing operations
- Works with the accounting team to process invoices, returns, refunds, and vendor payments.
PROGRAM Manager/Procurement Manager
AVNET INC
09.2009 - 10.2012
- Acts as a liaison between AVNET Inc
- BESTBUY INC, engineers and external vendors to smoothly collect and communicate purchase requirements
- Manages a team of 8 individuals to ensure deliveries meet production deadlines
- Also responsible for addressing any issues that may arise from production challenges, part shortages, or changes in requirements
- Established processes during the SAP rollout for both Upstream (Sourcing, Contracts.) and Downstream (Procure to pay, Invoicing, Procurement.) Met project deadlines to manage realization of project benefits and maintained downstream effect on project funnel
- Manages QC, Receiving, and RMA departments to certify all products pass all test and all RMA’s are processed and/or rejected for proper reasons
- Also manages all aspects of purchasing through the company ERP, ensuring that associated records are updated accurately and timely
- Obtains multiple bids and negotiates with suppliers to ensure best pricing, while maintaining high quality and standards of product
- Develops and maintains KPIs to track and optimize the purchasing process.
Purchasing Manager/Procurement Manager
Data Exchange Corp
09.2006 - 10.2012
- Acts as a liaison between engineers and external vendors to smoothly collect and communicate purchase requirements
- Manages a team of 15 individuals to ensure deliveries meet production deadlines
- Also responsible for addressing any issues that may arise from production challenges, part shortages, or changes in requirements
- Builds and leads the purchasing team as the company grows by maintaining and expanding the global network of suppliers
- Responsible for sourcing, negotiating, contracting, and purchasing laptop components, parts, and services both locally and internationally
- Manages QC, Receiving, and RMA departments to certify all products pass all test and all RMA’s are processed and/or rejected for proper reasons
- Also manages all aspects of purchasing through the company ERP, ensuring that associated records are updated accurately and timely
- Implements documented policies and procedures to facilitate effective and efficient purchasing operations
- Works with the accounting team to process invoices, returns, refunds, and vendor payments.
Education
Skills
- Bill of Material
- Cost Reduction
- Extended Warranty Repair
- Hardware Negotiation
- Inventory Management
- Parts Inventory
- Product Procurement
- Purchasing Negotiation
- MS Office
- RMA
- Strategic Sourcing
- Supplier Performance
- Vendor Relationships
- ERP
- Sales and market development
- Business Networking
- Operations
- Contract Negotiations
- Persuasive Selling
- Exceeds sales goals
- Managed budgets
- Closing Techniques
Timeline
Sales Executive
North West Payment Solutions
03.2024 - Current
PROGRAM MANAGER
TKO ELECTRONICS
01.2013 - 09.2019
PROGRAM Manager/Procurement Manager
AVNET INC
09.2009 - 10.2012
Purchasing Manager/Procurement Manager
Data Exchange Corp
09.2006 - 10.2012
Similar Profiles
Ayan KhatibAyan Khatib
Technical Account Manager at Razorpay-Payment Gateway & Payment SolutionsTechnical Account Manager at Razorpay-Payment Gateway & Payment Solutions
Shakia WilliamsShakia Williams
Sales Representative at Synergy Payment SolutionsSales Representative at Synergy Payment Solutions
NITIN KUMAR MISHRANITIN KUMAR MISHRA
Sr. Corporate Counsel – India at FIS Payment Solutions & Services India Private LimitedSr. Corporate Counsel – India at FIS Payment Solutions & Services India Private Limited
Shawn ThrockmortonShawn Throckmorton
Task Force Officer at Drug Enforcement AdministrationTask Force Officer at Drug Enforcement Administration
Fayth OconnorFayth Oconnor
Massage Therapist at Seahill SpaMassage Therapist at Seahill Spa