Robert LaMere

As Senior System Administrator I provided overall technical support for a Windows/Exchange Domain. Responsible for assisting in the design and management of all services and to provide guidance for the expansion of new and existing services. The domain services include a Microsoft Exchange Site, Print Services, Application Services, Data Services, WSUS Services and site wide backups. Responsible for overseeing workstation and server deployments and upgrades. Provided common Windows services and DNS to for the sites. Responsible for ensuring IAVA compliance. Assisted in the planning and implementing server upgrades and the planning and overseeing the deployment of a common desktop to over 150 workstations. Lead effort to setup virtual environment and migrate all Servers to the new environment. This included migrating site to an Active Directory Domain. This included updating and mergiing an Exchange site to an Enterprise AD Domain.

Assisted in the selection of new team members, provideduotes and other Project Manager duties as required. Povidedtraining to team members to improve productivity and overall support. Shared knowledge of architecture and requirements for installation. Ensured that all Active Directory migrations and activities were completed as required by contract. Provided feedback to co-workers as necessary. Provided input for the standard site configuration documentation for site upgrades. Ensured efficient and timely completion of all tasks. Ensured that all Life Cycle Support activities meet contract and customer requirements. Provided technical guidance to the team.

Was responsible for overseeing the daily LCS activities which provided overall technical support to a worldwide Windows NT/Exchange Enterprise covering over 140 sites. I was also the Technical Lead and coordinator for the transition of sites from NT\2000\UNIX to a new Active Directory architecture. Also responsible for assisting in the enterprise design and management of all enterprise services and provided guidance for the expansion of new and existing services. The enterprise services included a worldwide Microsoft Exchange 5.5 infrastructure, site wide backups of multiple networks with multiple data and exchange servers, overseeing workstation and server deployments. Assisted in the planning and implementing server upgrades and the planning and overseeing the deployment of a common desktop to over 800 workstations. Performed mail administration duties for multiple Exchange server sites. Also coordinate anti-virus implementation for worldwide deployment. Troubleshoot network connectivity problems for various networks. Assisted in developing Standard Operating Procedures for all duties performed.

Provided overall technical support for a Windows NT/Exchange Enterprise. Responsible for assisting in the enterprise design and management of all enterprise services and to provide guidance for the expansion of new and existing services. The enterprise services include a worldwide Microsoft Exchange 5.5 infrastructure, site wide backups of multiple networks with multiple data and exchange servers, over seeing workstation and server deployments, common NT services and top level DNS to all sites around the world. Assisted in the planning and implementing server upgrades and the planning and overseeing the deployment of a common desktop to over 3000 workstations.

Responsible for providing system administration support for a Windows based platform for a large number of customers. Responsibilities included maintaining desktop application support for Windows NT 4.0, Windows 3.51, Windows 95, Office 95, Office 97, several COTS and in-house software programs. Provided assistance in maintaining server setup and data backup. Interfaced daily with customers on multiple corporate and technical levels. Utilized technical background to help troubleshoot hardware maintenance problems, while disbursing knowledge to other S/A's to help reduce customer downtime.

Provided analysis, research and creation of a Security Test and Evaluation (ST&E) Procedures for the Windows NT portion of a Global Command and Control System (GCCS). Performed these standardized tests on the prototype version this GCCS and performed ad hoc testing during the laboratory assessment of the security features. He assessed both stand-alone server and workstation configurations and the security impact of these configurations in a heterogeneous networked environment.

Responsible for system administration duties and technical support in a LAN/WAN environment at DEA Headquarters. The environment consisted of approximately 2000 clients running Windows 95 and 11 servers running Windows NT. Also responsible for network security, network storage space, system monitoring and electronic mail administration. I was responsible for creating new accounts and setting network access. Created shared workspaces and set network access. Acted as a focal point for 20 District Offices for network and application support in the WAN environment.

Performed hardware and software upgrades to DOS and UNIX based workstations. Provided system administration services to 5 LANs. Also developed and maintained on-line and batch applications on an IBM mainframe. Maintained and enhanced a front end to these applications to restrict access to sensitive National Security data.

I was responsible for the maintenance of a PC based software package known as the Automated Procurement Request (APR) Tool. Performed software modifications resulting from both user deficiency notices and requests for enhancements. Also performed software testing and produced help screens and user documentation.

Assisted in the hardware and software installation of the Joint Task Force - Alaska Information Management System (JTF-AK IMS) LAN/WAN that provided critical mission support information. Responsible for generating, distributing and controlling passwords. Also responsible for providing technical assistance and establishing and maintaining secure data communications between Alaskan Air Command Headquarters and 17 remote sites. Responsible for training users on the proper use of KG84s and STU-IIs.

Provided technical assistance to small computer users throughout the Alaskan Air Command (AAC). Responsible for the preparation, publication, maintenance and distribution of the AAC Small Computer Software Catalog. Assisted in the preparation of small computer training facilities and materials. Provided assistance to ACC small computer users in the preparation of Information System Requirements Documents (ISRD). Provided hardware and software requirements to ACC small computer users for the procurement of small computer systems.

Monitored the performance of mainframe hardware, secure data communications and operating systems by methodically reviewing and analyzing hardware components and executive subsystems. Responsible for generating reports essential for the analysis of the Strategic Air Command (SAC) Command and Control (C2) systems. Performed detailed analysis of the existing World Wide Command and Control System (WWMCCS) requirements and determined methods and actions to ensure user requirements were satisfied.