Robert Lavoie III
Ashland,VA
Summary
Astute veteran of United States Marine Corps bringing 25+ years of leadership experience. Outstanding communicator with background driving progress toward goals and empowering team members to excel. Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic.
Overview
44
44
years of professional experience
Work History
Sales Manager
Advance Lawn Srinklers And Landscaping LLC
Ashland, United States
11.2006 - Current
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Produced contracts, reports, letters, and proposals for clients.
Real Estate Agent
Exit First Realty
Glen Allen, VA
03.2020 - Current
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
Owner/Operator
Lavoie's Lawn Care LLC
Ashland , VA
03.2008 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Founded and managed ~25 customers both residential and commercial, growing revenue to $50,000 a year.
Sales
Patrick Chevrolet
Richmond, VA
10.2005 - 10.2006
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate vehicles and checked system for inventory at other sites.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Store Manager
Auto Zone Auto Parts
Richmond, VA
07.1999 - 10.2005
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Mechanic
Bens Automotive
Jacksonville, NC
09.1998 - 07.1999
- Replaced damaged, missing or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
Infantry Mortarman
United States Marine Corps
Jacksonville, NC
10.1994 - 09.1998
Education
High School Diploma -
Woodstock Academy
East Woodstock, CT06.1994
Skills
- Market Tracking and Research
- Closings Coordination
- Rental Management
- Adaptability and Flexibility
- Sales Program Coordination
- Cost Control
- Customer Satisfaction
- Customer Needs Assessments
Timeline
Real Estate Agent
Exit First Realty
03.2020 - Current
Owner/Operator
Lavoie's Lawn Care LLC
03.2008 - Current
Sales Manager
Advance Lawn Srinklers And Landscaping LLC
11.2006 - Current
Sales
Patrick Chevrolet
10.2005 - 10.2006
Store Manager
Auto Zone Auto Parts
07.1999 - 10.2005
Mechanic
Bens Automotive
09.1998 - 07.1999
Infantry Mortarman
United States Marine Corps
10.1994 - 09.1998
High School Diploma -
Woodstock Academy
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