Robert Lawson Jr
Chandler,AZ
Summary
Dynamic leader and skilled trainer with a proven track record at Microchip Technology Inc., adept at enhancing team productivity and efficiency. Excelled in creating inclusive learning environments and improving operational workflows. Known for exceptional communication skills and the ability to prioritize tasks effectively, leading to significant improvements in training quality and workplace efficiency.
Overview
13
13
years of professional experience
Work History
Training Instructor
Microchip Technology Inc.
06.2022 - Current
- Collaborated with fellow instructors to create cohesive lesson plans, ensuring consistency in training quality.
- Mentored new instructors, aiding their transition into the role and ensuring effective delivery of course content.
- Promoted an inclusive learning environment by accommodating diverse backgrounds and learning preferences, leading to increased overall satisfaction among trainees.
- Maintained compliance with company standards, regulatory requirements, and quality goals.
- Maintained detailed records of training sessions, enabling accurate tracking of participant progress and overall program effectiveness.
- Led workshops focused on specific skills development, resulting in improved workplace efficiency and productivity.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Performed audits on various tools.
Production Specialist
Microchip Technology Inc.
11.2020 - 06.2022
- Kept production schedules on track by consistently meeting deadlines and prioritizing urgent orders when necessary.
- Increased production capacity by training new employees on machinery operation and safety protocols, strengthening the overall workforce.
- Operated within a clean room environment.
- Ensure that all products produced meet Microchip’s quality standards, including performing regular quality checks during production.
Overnight Stocker
Fry's Food And Drug
10.2019 - 11.2020
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Operations Manager
Showtime Elite Detailing LLC
01.2013 - 08.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Assisted in recruiting, hiring and training of team members.
Head Basketball Coach
Crossroads Academy Of Kansas City
06.2017 - 06.2019
- Increased player strength, agility, and game skills through successful practices.
- Analyzed game footage to identify areas of improvement for both individual players and overall team strategy.
- Continuously updated coaching techniques by attending professional development conferences and collaborating with fellow coaches from different regions.
- Developed players'' skills through targeted training sessions and personalized coaching, resulting in improved on-court abilities.
- Promoted lifelong skills such as discipline and good sportsmanship.
- Developed great personal relationships with children and adults with diverse backgrounds making a safe environment for individuals to grow athletically and personally.
Head Basketball Coach
True Elite Performance AAU
01.2013 - 06.2019
- Increased player strength, agility, and game skills through successful practices.
- Led the team to multiple playoff appearances through effective coaching strategies and strong leadership skills.
- Enhanced team performance by implementing strategic game plans and conducting thorough player evaluations.
- Mentored student-athletes, providing guidance on academic success and personal development alongside athletic achievements.
- Organized fundraising events for the basketball program, successfully securing financial support for equipment upgrades and travel expenses.
- Managed team budget effectively, prioritizing essential expenditures while minimizing unnecessary costs.
- Developed strong framework and policies for effective basketball program.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
Customer Service Representative
ADT Security
01.2012 - 01.2013
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled and optimized both outbound and inbound communication channels.
- Responds to and follows up on alarm activity.
- Diagnoses alarm system issues remotely.
- Coordinated deployment of police or ambulance services if needed.
Education
No Degree - Sports Management
Missouri Western State University
Saint Joseph, MOSkills
- Training delivery
- Excellent verbal and written communication Skills
- Leadership Experience
- Organize tasks, manage time, set priorities and deadlines in a fast-paced environment
- Fast Learner
- Highly Dependable
Timeline
Training Instructor
Microchip Technology Inc.
06.2022 - Current
Production Specialist
Microchip Technology Inc.
11.2020 - 06.2022
Overnight Stocker
Fry's Food And Drug
10.2019 - 11.2020
Head Basketball Coach
Crossroads Academy Of Kansas City
06.2017 - 06.2019
Operations Manager
Showtime Elite Detailing LLC
01.2013 - 08.2019
Head Basketball Coach
True Elite Performance AAU
01.2013 - 06.2019
Customer Service Representative
ADT Security
01.2012 - 01.2013
No Degree - Sports Management
Missouri Western State University
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