Summary
Overview
Work History
Education
Skills
Timeline
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Robert Liccione

Milwaukee,WI

Summary

Ambitious entrepreneur and team member offering 8+ years of experience and success developing a landscaping business from scratch, and dealing with over 75 unique customers while in school full time as an honors student.. A determined worker with proficient experience in sales management,communications and schedule planning. Adept at handling curveball situations.

Overview

9
9
years of professional experience

Work History

Merchandise Associate

Juiced!
08.2023 - Current
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Boosted sales performance through effective merchandising strategies and visually appealing displays.
  • Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
  • Collaborated with store management to develop strategic plans for merchandise placement and promotion.

Manager and Owner

Lakeshore Landscapes of WFB
04.2015 - 01.2023
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Education

Bachelor of Science - Marketing And Sports & Entertainment Business

Concordia University Wisconsin
Ozaukee, WI
05.2022

Skills

  • Sales/Customer Relations
  • Communications/Marketing
  • Team Leadership
  • Social Media and Computer Skills
  • Problem Solver
  • Organization and Scheduling
  • Accounting and Bookkeeping
  • Critical Thinker
  • Display Setup
  • Shrink Reduction

Timeline

Merchandise Associate

Juiced!
08.2023 - Current

Manager and Owner

Lakeshore Landscapes of WFB
04.2015 - 01.2023

Bachelor of Science - Marketing And Sports & Entertainment Business

Concordia University Wisconsin

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Robert Liccione