Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Robert Lilly

Hamden,CT

Summary

Dynamic Master Barber with a proven track record at Mass Appeal Barber Shop, excelling in precision haircuts and client consultations. Renowned for effective communication and critical thinking, I foster strong client relationships, ensuring repeat business. Adept at training junior barbers, I prioritize sanitation and customer service excellence in every interaction.

Overview

17
17
years of professional experience

Work History

Master Barber

Mass Appeal Barber Shop
Hamden, CT
04.2017 - Current
  • Provided precision haircuts using clippers, scissors, and razors.
  • Maintained cleanliness and sanitation of tools and workstations daily.
  • Consulted with clients to determine desired styles and preferences.
  • Educated clients on hair care products and maintenance techniques.
  • Trained junior barbers in techniques and customer service standards.
  • Developed relationships with clients to ensure repeat business opportunities.

Operations

Pilot Penn, Yale
New Haven, CT
07.2008 - 08.2012
  • Set up equipment for events, ensuring proper placement and functionality.
  • Inspected tools and materials for quality before setup processes began.
  • Assisted in loading and unloading equipment from transport vehicles efficiently.
  • Maintained cleanliness and organization of the setup area throughout events.
  • Provided on-site support during events, addressing any technical issues promptly.
  • Followed safety protocols to minimize hazards during setup operations.

Education

Associates Degree in Social Work -

Gateway Community College
New Haven, CT

Skills

  • Effective communication
  • Problem solving
  • Conflict resolution
  • Personable
  • Critical thinking
  • Situational awareness

Volunteer Work

  • Volunteer at Southern Connecticut State University once a month for 3 hours (3 pm - 6:30 pm) for an event called Barber Shop Talk for the students during the school semester for the past two years
  • Volunteer as coach with Hamden Father's of Basketball Program during the basketball season - Taking the team to the championship for the past two years
  • Involved with Trap, neuter, and release program. Rescue stray cats and dogs.

Timeline

Master Barber

Mass Appeal Barber Shop
04.2017 - Current

Operations

Pilot Penn, Yale
07.2008 - 08.2012

Associates Degree in Social Work -

Gateway Community College

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