ROBERT LITTLE, LMSW, MSPH
East Stroudsburg,PA
Summary
Director of Clinical Operations with over 10 years of progressive healthcare leadership experience managing outpatient, inpatient, and community-based clinical programs within large public systems. Proven expertise in clinical operations management, workforce leadership, regulatory compliance, utilization oversight, and quality improvement. Recognized for strong executive communication skills and the ability to align health policy, clinical practice, and operational performance to improve patient outcomes, organizational efficiency, and regulatory results.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Treatment Team Leader / Outpatient Clinic Director
NYS Office of Mental Health – Manhattan Psychiatric Center
New York, NY
01.2019 - Current
- Supervise clinical and administrative activities for large outpatient psychiatric clinic assisting 500+ clients, guaranteeing compliance with both state and federal regulations.
- Facilitate and coordinate multidisciplinary clinical teams to optimize staffing models, workflow processes, productivity criteria, and professional advancement.
- Investigated mental health concerns to clarify nature and scope of clients' emotional, behavioral, or mental health difficulties.
- Stayed current on mental health research to follow new developments and research in mental health field.
Developmental Disabilities Program Specialist 4
NYS Office for People with Developmental Disabilities (OPWDD)
Thiells, NY
03.2018 - 01.2019
- Supervised regional operations for residential and family care programs catering to 700+ individuals with intricate service demands.
- Oversaw 50+ clinical and administrative staff while assessing compliance with quality indicators and workforce performance.
- Collaborated within executive-level committees targeting incident management eligibility policy, staffing strategies, and resource planning.
Treatment Team Leader
NYS Office of Mental Health – Manhattan Psychiatric Center
New York, NY
12.2013 - 02.2018
- Led multidisciplinary treatment team to develop and implement patient-centered care plans.
- Evaluated treatment outcomes, adjusting strategies to improve patient engagement and recovery rates.
- Collaborated with external agencies to coordinate resources and support for patients' reintegration into the community.
- Implemented quality assurance measures, ensuring compliance with state regulations and best practices in care delivery.
Education
Master of Science in Public Health (MSPH) - Health Policy and Management
Capella University
Minneapolis, MNMaster of Social Work (MSW) - Social Work
Adelphi University
Garden City, NYMaster of Business Administration (MBA) - Information Management Technology
Western Governors University
Salt Lake City, UT06-2026
Skills
- Clinical management
- Program implementation
- Operations management
- Patient care coordination
- Healthcare administration
- Program management
- Vendor relations
- Teamwork and collaboration
- Problem-solving
- Problem-solving abilities
- Reliability
- Excellent communication
Certification
- Licensed Master Social Worker (LMSW) – New York & Connecticut
- Licensed Social Worker – Pennsylvania
- FEMA Incident Command System: IS-100, IS-200, IS-700
Timeline
Treatment Team Leader / Outpatient Clinic Director
NYS Office of Mental Health – Manhattan Psychiatric Center
01.2019 - Current
Developmental Disabilities Program Specialist 4
NYS Office for People with Developmental Disabilities (OPWDD)
03.2018 - 01.2019
Treatment Team Leader
NYS Office of Mental Health – Manhattan Psychiatric Center
12.2013 - 02.2018
Master of Science in Public Health (MSPH) - Health Policy and Management
Capella University
Master of Social Work (MSW) - Social Work
Adelphi University
Master of Business Administration (MBA) - Information Management Technology
Western Governors University