Robert Lopez
Perrysburg,OH
Summary
Industrious Warehouse Worker skilled in driving efficient receiving, inspection and storage operations to maintain accuracy. Handles diverse materials, boxes, crates and pallets to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Maumee Supply
Perrysburg, United States
10.2019 - 09.2021
- Received and processed warehouse orders using handheld scanner.
- Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Operated forklifts to transfer inventory to and from target destinations.
- Verified quantities and inspected inventory for defects to reconcile deliveries with invoices.
- Assisted with set up of tables, chairs and other equipment for community and employee events.
- Continually trained and coached new employees to increase production.
- Used pallet jacks and forklifts to load and unload freight from flatbed trailers.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Remodeling Crew Member
Meijer
Toledo, OH
01.2019 - 10.2019
- Followed maintenance schedules and completed repairs efficiently to increase equipment lifespan.
- Read and interpreted all blueprints and schematics for projects.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Informed customers of current store promotions to encourage additional sales purchases.
- Used POS system to process sales, returns, online orders and gift card activations.
- Folded and arranged merchandise in attractive displays to drive sales.
Sales Associate
Gamestop
Toledo, OH
08.2018 - 01.2019
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Processed product returns and assisted customers with other selections.
- Provided positive first impressions to welcome existing, new and potential customers.
- Maintained records related to sales, returns and inventory availability.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Completed orders and organized product deliveries to meet customer timetables.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Increased sales by offering advice on purchases and promoting additional products.
Sales Representative
Metro PCS
Toledo, OH
03.2016 - 09.2017
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Created and executed reorganization plan, training and development programs and implemented process improvements.
- Increased sales by offering advice on purchases and promoting additional products.
- Helped customers complete purchases, locate items and join reward programs.
- Supported loss prevention goals by monitoring shopper behavior.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers by answering questions and fulfilling requests.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Folded and arranged merchandise in attractive displays to drive sales.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Welcomed customers and provided assistance in locating and purchasing products.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
Warehouse Worker
Tru Blu Logistics
Oregon , OH
04.2014 - 03.2016
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Performed general housekeeping and cleaning tasks.
- Wrapped pallets in shrink wrap prior to loading.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Updated daily logs with regular shift activities and incident details.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
AT&T Sales Represenitive
Midwest Mobility Solutions
Toledo, OH
10.2021 - Current
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Maintained clean sales floor and straightened and faced merchandise.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Greeted customers and helped with product questions, selections and purchases.
Education
No Degree - Early Childhood Education
Owens Community College
Perrysburg, OHSkills
- Loading and unloading
- Scheduling
- Shipping and Receiving
- Forklift Operation
- Math
- Operations Support
Twitch Streamer / Content Creator
I Stream to a audience 4 nights a week as i play video games, on 2 platforms, Twitch and Youtube.
Timeline
AT&T Sales Represenitive
Midwest Mobility Solutions
10.2021 - Current
Warehouse Worker
Maumee Supply
10.2019 - 09.2021
Remodeling Crew Member
Meijer
01.2019 - 10.2019
Sales Associate
Gamestop
08.2018 - 01.2019
Sales Representative
Metro PCS
03.2016 - 09.2017
Warehouse Worker
Tru Blu Logistics
04.2014 - 03.2016
No Degree - Early Childhood Education
Owens Community College