Robert Lukasavage
Byesville
Summary
Dynamic Store Manager with a proven track record in customer service and team leadership. Expertise in training staff and optimizing inventory management to enhance operational efficiency and drive sales growth.
Overview
14
14
years of professional experience
Work History
Store Manager
Dollar General
Zanesville, OH
09.2023 - Current
- Oversaw daily store operations, ensuring optimal inventory levels and merchandising standards.
- Trained and mentored staff to enhance customer service skills and operational efficiency.
- Implemented loss prevention strategies, reducing shrinkage through effective monitoring practices.
- Coordinated scheduling of team members to meet peak customer traffic demands.
- Managed cash handling procedures, ensuring compliance with financial protocols and accuracy in transactions.
- Developed store layouts that improved customer flow and increased overall sales performance.
- Fostered a positive work environment, promoting teamwork and employee engagement initiatives.
Store Manager
Dollar Tree
Brooklawn New Jersey
06.2019 - 09.2023
- Analyzed sales trends to optimize product placement and promotional strategies.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Operations Manager
Staples, The Office Supply Superstore
Glassboro, NJ
03.2014 - 06.2017
- Streamlined inventory management processes to enhance supply chain efficiency.
- Led cross-functional teams to execute operational strategies and improve service delivery.
- Implemented training programs to develop staff competencies and ensure high performance.
- Managed vendor relationships, negotiating contracts to reduce costs while maintaining quality standards.
Staples Print and Marketing Associate
Staples, The Office Supply Superstore
Audubon, NJ
02.2012 - 01.2014
- Analyzed market trends and customer feedback to refine product positioning and promotional strategies.
- Developed and implemented targeted marketing campaigns to increase brand awareness and customer engagement.
- Assisted in organizing promotional events, driving foot traffic and sales in-store.
- Trained new team members on marketing tools and best practices, ensuring consistency across initiatives.
Education
Medical
Harris School of Business NJ
Voorhees NJ06-2016
High School Diploma -
West Deptford High School
West Deptford, NJ06-2010
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Shift scheduling
- Inventory control
- Recruitment and hiring
- POS systems
- Recruiting and hiring
- Team motivation
Accomplishments
- Achieved 21% sales increase year over year by completing hsap program with accuracy and efficiency.
Timeline
Store Manager
Dollar General
09.2023 - Current
Store Manager
Dollar Tree
06.2019 - 09.2023
Operations Manager
Staples, The Office Supply Superstore
03.2014 - 06.2017
Staples Print and Marketing Associate
Staples, The Office Supply Superstore
02.2012 - 01.2014
Medical
Harris School of Business NJ
High School Diploma -
West Deptford High School