ROBERT LUYANDO JR
Las Vegas
Summary
With over 5 years of retail experience, including 3 years in customer service and 3 years as a porter, I have developed a strong foundation in the industry. My 2 years as a supervisor assistant and more than 3 years as a shift leader have honed my leadership skills. I also have over 3 years of cash-handling experience and 2 years of management experience. Proficient in Excel, PowerPoint, and Microsoft Office, I am well-equipped to efficiently handle various tasks. Additionally, I hold certifications in CCW, guard card, and OSHA (30 hours), demonstrating my commitment to safety and security. Aspiring to pursue a career in the I.T field, I am seeking a role where I can apply my skills and passion for technology. Lastly, my training in employee relations has equipped me with the ability to foster positive working relationships within a team.
Overview
8
8
years of professional experience
Work History
VST (Video Security Technician)
Blue Eye Monitoring
04.2023 - Current
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Reported safety hazards for remediation response.
- Reported any suspicious activity to the appropriate authorities in accordance with established procedures.
- Responded promptly to alarms, emergency calls, and other incidents.
- Assisted law enforcement personnel during investigations by providing them with footage from security cameras.
- Dispatch Reports
Supervisor Assistant
EBMSS
02.2022 - 02.2023
- Maintaining the grounds and different properties
- Replacing ceiling tiles , cleaning garbage enclosures, painting, and much more.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Performed seasonal maintenance tasks like snow removal or gutter cleaning to keep properties safe and functional throughout the year.
Covid 19 Technician
Covid
01.2021 - 06.2022
- I was a first respawneder in new york city that give individuals covid tests and send them to the quarantine zone where they can be treated and isolated for further tested
- At the time this job was extremely dangerous and life-threatening I took some safety classes and got my covid safety license.
- The job entailed performing rapid-test and standard covid 19 tests like nose swab and oral samples
- Administered nasal or throat swabs as required per established protocols for each patient tested.
- Processed paperwork associated with specimen collection, ensuring accuracy of all documentation before submitting it for review.
- Followed departmental policies and procedures when collecting, handling, storing, shipping and disposing of specimens collected from patients being tested for COVID-19 infections.
Customer Service Associate/Cashier
7-Eleven
05.2016 - 07.2019
- I was first brought on as an associate for an overnight team to run the store and I leader started training to be an overnight shift leader
- I left because I had to move.
Education
Associate of Science - Computer Science
CSN - College of Southern Nevada
Las Vegas, NV04.2025
Medgar Evers College
Queens, NY04.2016
High School Diploma -
Transit Tech Career And Technical Education High S
08.2014
Skills
- Retail (more then 5 years)
- Customer Service (3 years)
- Supervisor assistant ( 2 years)
- Incident Response
- Attention to Detail
- Shift leader (more than 3 years)
- Management (2 years)
- Multitasking Abilities
- Microsoft Office
- CCTV monitoring
- (IT) role entry-level
- Employee Relations
Timeline
VST (Video Security Technician)
Blue Eye Monitoring
04.2023 - Current
Supervisor Assistant
EBMSS
02.2022 - 02.2023
Covid 19 Technician
Covid
01.2021 - 06.2022
Customer Service Associate/Cashier
7-Eleven
05.2016 - 07.2019
Associate of Science - Computer Science
CSN - College of Southern Nevada
Medgar Evers College
High School Diploma -
Transit Tech Career And Technical Education High S
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