Summary
Overview
Work History
Education
Skills
About Me
Timeline
Generic

Robert Mackey

Longview,TX

Summary

Dynamic healthcare leader with extensive experience at Christus Good Shepherd Medical Center, excelling in quality risk assessment and critical thinking. Proven track record in enhancing patient care through effective training and collaboration, while ensuring survey readiness and compliance. Skilled in multitasking and fostering teamwork, driving continuous improvement in clinical outcomes.

Overview

8
8
years of professional experience

Work History

Director of Quality

Longview ContinueCare
08.2024 - Current
  • Built strong partnerships with key stakeholders, enabling increased collaboration on problem-solving efforts and overall process improvements.
  • Served as a liaison between departments to facilitate communication regarding best practices in infection prevention and control.
  • Facilitated ongoing risk assessments for healthcare-associated infections by identifying potential vulnerabilities in current practices or systems and recommending strategies to address these concerns.
  • Assisted with regulatory compliance efforts by conducting audits, addressing deficiencies, and providing guidance on necessary improvements related to infection control standards.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Established clear performance metrics, monitoring progress to ensure continuous improvement in patient care and satisfaction.

Registered Nurse Clinical Educator

Christus Good Shepherd Medical Center
08.2022 - 08.2024
  • Evaluated clinical staff performance, identifying areas of improvement and providing constructive feedback to drive continuous growth.
  • Utilized adult learning principles to adapt teaching methods according to individual learner needs, maximizing comprehension and retention of material presented.
  • Led the development of annual training plans based on identified gaps in knowledge or skills among clinical staff members.
  • Assisted in the design of simulation exercises, enhancing hands-on learning experiences for clinical staff members.
  • Improved nursing competency through the creation and delivery of targeted training sessions and workshops.
  • Coordinated continuing education events, connecting nurses with relevant resources to advance their expertise within their respective fields.
  • Developed comprehensive competency assessments, effectively measuring nursing staff knowledge and skill levels.
  • Streamlined onboarding processes for new hires, resulting in decreased time to full productivity.

Registered Nurse in Emergency Department

Christus Good Shepherd Medical Center
07.2017 - 08.2022
  • Contributed to a positive work environment by fostering strong relationships with colleagues, collaborating on shared goals, and promoting teamwork within the Emergency Department.
  • Provided support to patients experiencing emotional distress or mental health crises, utilizing therapeutic communication techniques to create a sense of trust and safety.
  • Coordinated patient transfers to appropriate hospital departments or outside facilities while maintaining continuity of care during transition periods.
  • Assisted in life-saving procedures such as CPR, intubation, and defibrillation during critical situations in the Emergency Department.
  • Improved patient outcomes by closely monitoring vital signs, recognizing changes in patient condition, and promptly notifying physicians when necessary.
  • Reduced emergency room wait times by efficiently triaging patients and prioritizing care based on severity of conditions.

Education

Bachelor of Science - Nursing

Chamberlain College of Nursing
Illinois
10-2023

Associate of Science - Nursing

Kilgore College
Kilgore, TX
05-2018

Skills

    Quality risk assessment

    Critical Thinking
    Multitasking Abilities

    Survey Readiness

    TNCC Provider/Instructor
    ACLS Provider/Instructor
    BLS Provider

About Me

Utilized my 6 years in the Texas National Guard to help develop skills in communication and leadership that have translated well to my rofessional nursing career.

Timeline

Director of Quality

Longview ContinueCare
08.2024 - Current

Registered Nurse Clinical Educator

Christus Good Shepherd Medical Center
08.2022 - 08.2024

Registered Nurse in Emergency Department

Christus Good Shepherd Medical Center
07.2017 - 08.2022

Bachelor of Science - Nursing

Chamberlain College of Nursing

Associate of Science - Nursing

Kilgore College

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