ROBERT MACKEY
Spearfish,SD
Summary
Professional technician with strong expertise in automotive repair and maintenance. Skilled in diagnostics, engine repair, and electrical systems. Known for collaborative teamwork and adaptability. Reliable and focused on delivering high-quality results in every task.
Professional in correctional facility management, known for strong standards and results-driven performance. Extensive experience in enforcing regulations and maintaining order within facilities. Valued for collaborative spirit and adaptability, with skills in conflict resolution and surveillance.
Professional motorcycle technician with comprehensive skills in diagnostics, repairs, and maintenance. Proven ability to enhance vehicle performance and ensure customer satisfaction. Strong focus on teamwork, adaptability, and achieving tangible results. Skilled in engine overhauls, electrical systems, and preventive maintenance. Reliable and flexible, consistently meeting changing needs and deadlines.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Automotive Technician
Juneks Chrysler Jeep Dodge Ram
06.2024 - 08.2025
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Automotive Technician
Ron Tonkin Dodge
05.2022 - 05.2024
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Automotive Technician
Northwest Jeep Chrysler Dodge Ram
09.2022 - 05.2023
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Vehicle Service Technician
Power Chrysler Jeep Dodge Ram of Newport
07.2019 - 09.2021
- Strengthened workshop reputation through attention to detail, resulting in a decrease in returned vehicles due to unresolved issues.
- Continuously updated technical knowledge through regular training courses, staying current on industry developments and best practices.
- Maintained accurate service records, contributing to streamlined operations and improved client communication.
- Maintained a clean and organized work environment, promoting workplace safety and reducing potential hazards for both staff and customers.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Changed, rotated, and balanced tires on different types of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Accessory Technician
Lithia Chrysler Jeep Dodge Ram
11.2017 - 09.2019
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance thorough testing and analysis.
- Researched and implemented new technologies and equipment.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Delivered technical training sessions for team members, enhancing their skills and knowledge related to performance optimization techniques.
- Led the installation and commissioning of new systems, ensuring seamless integration into existing infrastructure without compromising performance levels.
Parts Specialist
O'Reilly Auto Parts Distribution Center
02.2015 - 08.2017
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
Motorcycle Mechanic
R Hog Farm
03.2015 - 11.2016
- Performed maintenance on different categories and brands of motorcycles.
- Dismantled and rebuilt engines to diagnose and repair problems.
- Cleaned, sanded, repaired and replaced engine parts before reassembly.
- Performed brake repairs and servicing for effective and safe braking.
- Streamlined repair processes through effective communication with team members and proper documentation of work orders.
- Performed routine maintenance tasks for optimal motorcycle performance and longevity.
- Maintained up-to-date knowledge of motorcycle technology advancements through continued education opportunities and professional development courses.
- Diagnosed complex mechanical issues with accuracy, reducing the need for additional troubleshooting time.
- Performed test drives before maintenance to diagnose issues and after maintenance to confirm resolution of issues.
- Disassembled subassembly units checking alignment, freedom of movement and corrosion control.
Correctional Officer
CCA
08.2013 - 01.2015
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
91B Wheeled Vehicle Mechanic
US Army
09.2007 - 11.2012
- COORDINATED WITH THE PARTS DEPARTMENT TO DETERMINE THE AVAILABILITY OF NECESSARY COMPONENTS.
- PROVIDED VALUABLE INPUT DURING UNIT PLANNING SESSIONS TO ENSURE ADEQUATE RESOURCES WERE ALLOCATED FOR WHEELED VEHICLE MAINTENANCE AND REPAIR OPERATIONS.
- ANALYZED VEHICLE DATA USING ADVANCED DIAGNOSTIC EQUIPMENT.
- TROUBLESHOT VEHICLE FAULTS AND SUCCESSFULLY OPERATED HEAVY DIESEL EQUIPMENT.
- HANDLED REPAIR WORK AND MAINTENANCE TO KEEP VEHICLES FUNCTIONAL.
- PERFORMED WHEELED VEHICLE RECOVERY OPERATIONS.
- TORE DOWN, REPAIRED, AND REBUILT FAULTY ASSEMBLIES SUCH AS POWER SYSTEMS, STEERING SYSTEMS AND LINKAGES.
- TUNED AUTOMOTIVE SYSTEMS AND COMPONENTS TO OPTIMIZE FUNCTIONALITY AND PROLONG LIFE OF EACH PIECE.
- SUPPORTED SUCCESSFUL MISSIONS THROUGH THE INSPECTION AND REPAIR OF SUSPENSION SYSTEMS, STEERING COMPONENTS, AND BRAKING SYSTEMS ON MILITARY VEHICLES.
- EXPLAINED MAINTENANCE AND REPAIR NEEDS TO CUSTOMERS AND OFFERED ADVICE ON PREVENTATIVE MAINTENANCE.
- OPTIMIZED RESOURCE UTILIZATION BY PROCURING NECESSARY PARTS FROM SUPPLY DEPOTS TO COMPLETE REQUIRED REPAIR JOBS WITHIN ESTABLISHED TIMEFRAMES.
Education
No Degree - Wheel Vehicle Mechanic
63b
Aberdeen Proving Ground, MD01-2008
Skills
- Strong work ethic
- Changing tires
- Attention to detail
- Engine repair
- Problem-solving
- Time management
- Suspension systems
Accomplishments
- Seized a number of weapons during random cell searches.
- Promoted to Level II Corrections Officer after 1.5 years of employment.
- Helped implement a weekly domestic violence program for inmates.
- Resolved product issue through consumer testing.
- Collaborated with team of 6 in the development of Quick Reaction Force .
- Supervised team of 6 staff members.
Certification
- AST - Advanced Service Technician
- CST - Certified Service Technician
- mopar Training
AMERICAN A/C HANDLER CERTIFICATRION
An automotive technician AC certification is the EPA Section 609 Certification, a legally required credential for anyone handling refrigerants in motor vehicle air conditioning (MVAC) systems in the United States. This certification proves the technician has been trained on proper refrigerant recovery, recycling, and handling, as mandated by the Clean Air Act, to protect the ozone layer and climate. To obtain it, technicians must pass a test administered by an EPA-approved organization, such as ASE or MACS
Timeline
Automotive Technician
Juneks Chrysler Jeep Dodge Ram
06.2024 - 08.2025
Automotive Technician
Northwest Jeep Chrysler Dodge Ram
09.2022 - 05.2023
Automotive Technician
Ron Tonkin Dodge
05.2022 - 05.2024
Vehicle Service Technician
Power Chrysler Jeep Dodge Ram of Newport
07.2019 - 09.2021
Accessory Technician
Lithia Chrysler Jeep Dodge Ram
11.2017 - 09.2019
Motorcycle Mechanic
R Hog Farm
03.2015 - 11.2016
Parts Specialist
O'Reilly Auto Parts Distribution Center
02.2015 - 08.2017
Correctional Officer
CCA
08.2013 - 01.2015
91B Wheeled Vehicle Mechanic
US Army
09.2007 - 11.2012
No Degree - Wheel Vehicle Mechanic
63b
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