Open To Work
Koko Aulani Hookano
N. Las Vegas
Summary
Detail-oriented Non-Emergency Transportation Driver skilled in vehicle inspection management and client assistance. Ensures safe, efficient transportation by adhering to medical procedures and maintaining accurate records. Proficient in route planning and managing special needs patients, while upholding vehicle cleanliness and timely maintenance. Contributes to team efficiency through reliable, safe patient transport.
Overview
4
4
years of professional experience
Work History
Non-Emergency Transportation Driver
MK TRANSPORTATION LLC
'Ewa Beach
01.2022 - 08.2025
- Transported clients to medical appointments safely and efficiently.
- Maintained accurate records of transportation schedules and client needs to support efficient service delivery.
- Conducted vehicle inspections to ensure safety and compliance standards.
- Assisted clients in safely boarding and exiting vehicles, ensuring secure and comfortable transitions.
- Provided excellent customer service to enhance client satisfaction levels.
- Assisted passengers who require additional help due to physical disabilities or age related issues.
- Responded to emergency transportation requests promptly to ensure timely assistance.
- Monitored passenger comfort throughout each trip, adjusting services to enhance overall travel experience.
- Adhered to safety regulations while operating a vehicle in accordance with company policy.
- Ensured that all scheduled trips were completed in a timely manner.
- Conducted pre-trip inspections to ensure the safe operation of the vehicle.
Billing Administrator
MK TRANSPORTATION LLC
'Ewa Beach
01.2022 - 08.2025
- Coordinated with transportation teams to streamline invoicing processes, ensuring timely payments.
- Resolved billing discrepancies through proactive communication with clients, enhancing customer satisfaction.
- Maintained accurate billing records and documentation for audits.
- Processed customer invoices using billing software efficiently.
- Collaborated with finance department to regularly reconcile payment discrepancies, improving financial accuracy.
- Updated billing information in systems to reflect changes accurately.
Dispatch Manager
MK TRANSPORTATION LLC
'Ewa Beach
01.2022 - 08.2025
- Enhanced customer satisfaction through effective problem resolution and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Coordinated with team members to achieve project objectives and meet deadlines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Streamlined processes and optimized performance using various software and tools.
- Operated equipment and machinery according to safety guidelines.
Education
High School Diploma -
Hilo High School
Hilo, HI06-1983
Skills
- Vehicle inspection management
- Vehicle maintenance
- Route planning
- Scheduling and record keeping
- Client assistance and invoicing
- Cleaning standards
- Effective communication
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$20/hr - $1000/hrTimeline
Non-Emergency Transportation Driver
MK TRANSPORTATION LLC
01.2022 - 08.2025
Billing Administrator
MK TRANSPORTATION LLC
01.2022 - 08.2025
Dispatch Manager
MK TRANSPORTATION LLC
01.2022 - 08.2025
High School Diploma -
Hilo High School