Robert Marco
O Fallon,MO
Summary
Dynamic operations leader with a proven track record at Bank of America, excelling in team collaboration and problem-solving. Expert in operations management and quality assurance, consistently enhancing workflow efficiency. Recognized for fostering a positive work environment and achieving company objectives through effective delegation and attention to detail.
Overview
12
12
years of professional experience
Work History
Lead Operations Representative
Bank of America
St Louis, MO
11.2012 - Current
- Coordinated daily operations to meet company objectives and deadlines consistently.
- Provided exceptional support to staff members, addressing concerns promptly and fostering a positive work environment.
- Delegated work and coordinated staff members' daily responsibilities.
- Collected, arranged, and input information into database system.
Education
Associate of Science - Electronic Engineering Technology
Florissant Valley Community College
St Louis, MO05-1983
Skills
- Operations management
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
- Attention to detail
- Self motivation
- Goal setting
- Continuous improvement
- Quality assurance
- Active listening
- Adaptability
Accomplishments
- Achieve daily goals by completing work assigned with accuracy and efficiency.
- Gained vast experience with lockbox processing.
- Proficiency with machinery needed for lockbox operation, ie, KXT, Opex, Image-Track and I-Trans machines.
Timeline
Lead Operations Representative
Bank of America
11.2012 - Current
Associate of Science - Electronic Engineering Technology
Florissant Valley Community College