Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Robert Marco

O Fallon,MO

Summary

Dynamic operations leader with a proven track record at Bank of America, excelling in team collaboration and problem-solving. Expert in operations management and quality assurance, consistently enhancing workflow efficiency. Recognized for fostering a positive work environment and achieving company objectives through effective delegation and attention to detail.

Overview

12
12
years of professional experience

Work History

Lead Operations Representative

Bank of America
11.2012 - Current
  • Coordinated daily operations to meet company objectives and deadlines consistently.
  • Provided exceptional support to staff members, addressing concerns promptly and fostering a positive work environment.
  • Delegated work and coordinated staff members' daily responsibilities.
  • Collected, arranged, and input information into database system.

Education

Associate of Science - Electronic Engineering Technology

Florissant Valley Community College
St Louis, MO
05-1983

Skills

  • Operations management
  • Teamwork and collaboration
  • Problem-solving abilities
  • Multitasking
  • Attention to detail
  • Self motivation
  • Goal setting
  • Continuous improvement
  • Quality assurance
  • Active listening
  • Adaptability

Accomplishments

  • Achieve daily goals by completing work assigned with accuracy and efficiency.
  • Gained vast experience with lockbox processing.
  • Proficiency with machinery needed for lockbox operation, ie, KXT, Opex, Image-Track and I-Trans machines.

Timeline

Lead Operations Representative

Bank of America
11.2012 - Current

Associate of Science - Electronic Engineering Technology

Florissant Valley Community College

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