Robert "Bert" Martin
Registered Nurse
Dallas,TX
Summary
Accomplished Director of Nursing with extensive experience at Dignity Hospice, specializing in accreditation management and nursing staff supervision. Demonstrated proficiency in leading quality assurance initiatives that improved patient care through effective collaboration with multidisciplinary teams. Recognized for strong clinical leadership and unwavering dedication to healthcare excellence.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Director of Nursing
Dignity Hospice
Dallas, TX
12.2021 - Current
- Implemented changes needed to correct deficiencies found during regulatory and certifying agency surveys. Assisted in developing strategies to reduce costs while maintaining the quality of patient care services..
- Analyzed trends in healthcare delivery models and recommended changes accordingly.
- Oversaw explanation of personnel policies and job descriptions as part of nursing employee orientation process.
- Developed medical programs that promoted community health and research.
- Collaborated with physicians, administrators, and other departments to coordinate patient care plans.
- Facilitated communication between nursing staff members regarding patient care concerns or issues.
- Monitored the implementation of new technology into clinical practice settings.
- Provided guidance to medical personnel on proper documentation of patient care activities.
Admissions Registered Nurse
Heart to Heart Hospice
03.2018 - 12.2021
- Responsible for clinical evaluation of potential new patients and if appropriate, admission to this 100+ census branch
- Part of new employee training in 'Hospice 101' and admissions
- Worked in marketing, education and supervisory roles
- Active in training on the most recent version of Homecare Homebase
- Worked with RXNT, and online DME and supply management software
Admissions Registered Nurse, Assistant Director of Operations
Hospice Plus – CURO
11.2010 - 03.2018
- One of two RN’s with primary responsibility for admissions, focusing on gathering data for Medical Directors so they can make decisions on appropriateness of patients for hospice services
- Trainer on Admissions for Hospice Plus, Southern Care, New Century Hospices as well as most Clinical Liaisons
- Acted in the role of the initial Assistant Director of Operations during the rollout of Homecare Homebase
- Moved back to admissions later
- Completed the Gold level of the Clinical Master career ladder
Admissions Registered Nurse, Program Integrity Supervisor
American Hospice, Inc.
08.2004 - 11.2010
- Responsible for Admissions for this 100+ patient Hospice Program
- After March 2004 promoted to Program Integrity Supervisor, responsible for Quality Assurance, Quality Control, and Performance Improvement programming
- Primary mentor and orientation nurse for new employees and acted as nurse supervisor when the Nurse Manager was not present
- Primary educator and second alternate Administrator for the branch
Case Manager
Castle Peak Hospice, Inc.
03.2001 - 07.2003
- Responsible for admission, treatment, triage, case management, and discharge with a caseload of 16 to 21 hospice patients in the Dallas area
- These patients are in the home, nursing home, hospital, and other environments
- While at this position, obtained my national hospice certification and taught classes to nurses who were attempting to receive that certification (CHPN)
Education
BS - Management
University of Phoenix
Dallas06.2006
Associate of Applied Arts and Sciences - Nursing
El Centro College
Dallas, Texas05.1983
BSN Bridge program -
Baylor University
Skills
- Clinical staffing
- Accreditation management
- Multidisciplinary team collaboration
- Nursing staff supervision
- HIPAA regulations
- Expenditure monitoring
- Employee coaching
- Clinical documentation
- Clinical leadership
Certification
- Certified Hospice and Palliative Nurse (CHPN), 2003 to 2025
- Certified Crises Intervener (CCI), 09/01/95 to present
- End of Life Nursing Education Consortium Instructor, 2012 to present
- Notary Public, State of Texas, to present
Publications
- Physical Aggression Control Techniques: P.A.C.T., Emotional First Aid, 1:1, Spring 1984
- Chapter 6: Physical Aggression, Crises Intervention Compendium, Fowler, R. and Greenstone, J., Copley Publishing, 1989
Organizations
- Medical Reserve Corps Volunteer Dallas County Health and Human Services
- Membership Hospice and Palliative Nurses Association
- Sigma Theta Tau, National Honor Society in Nursing
- Former Fellow, American Board of Examiners in Crises Intervention
- Turtle Creek Chorale, former Board Member and Officer
- Former Board Member, Dallas County REACT
- Who’s Who in American Nursing
- Kentucky Colonel (hon.)
References
References available upon request.
Timeline
Director of Nursing
Dignity Hospice
12.2021 - Current
Admissions Registered Nurse
Heart to Heart Hospice
03.2018 - 12.2021
Admissions Registered Nurse, Assistant Director of Operations
Hospice Plus – CURO
11.2010 - 03.2018
Admissions Registered Nurse, Program Integrity Supervisor
American Hospice, Inc.
08.2004 - 11.2010
Case Manager
Castle Peak Hospice, Inc.
03.2001 - 07.2003
BS - Management
University of Phoenix
Associate of Applied Arts and Sciences - Nursing
El Centro College
BSN Bridge program -
Baylor University
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