ROBERT MARTIN
Rochester,New York
Summary
Accomplished technology and engineering leader with a proven track record of driving efficiency, leading highperforming teams, and implementing strategic process improvements. Extensive experience in solution/technical leadership, tactical/strategic planning. Expertise in managing crossfunctional teams, optimizing workflows, and aligning technology and resources with business objectives. Experienced mentor and inspiring team leader, fostering a culture of innovation, with experience executing large-scale technical transformation initiatives. Seeking to leverage leadership, process optimization, and engineering strategy expertise to transition into a Director of Operations role.
Overview
10
10
years of professional experience
Work History
VP & Sr. Lead Software Engineer
JPMorgan Chase
08.2021 - 11.2024
- Led and mentored engineering teams, fostering a high-performance culture and ensuring delivery of AI-driven solutions to enhance operational efficiency
- Directed Solution architecture efforts, optimizing workflows and aligning technology with business needs
- Championed process improvement initiatives, reducing inefficiencies and increasing system scalability
- Partnered with stakeholders across departments to drive innovation and integrate AI capabilities into business operations
Associate Director, Engineering
S&P Global Ratings
04.2019 - 08.2021
- Managed multiple software development teams across various work streams, implementing process improvements to enhance productivity
- Led the development of UI, UX, and middleware data modeling strategies, optimizing system performance
- Negotiated and authored Service Level Agreements (SLAs) to establish clear collaboration and service expectations across departments
- Designed and implemented AWS Cloud solutions, increasing system reliability and scalability
Digital Solution Architect - Web & Mobile
Excellus Health Plan
12.2018 - 04.2019
- Provided solution leadership for enterprise-wide technology initiatives, ensuring alignment with business objectives
- Spearheaded process optimization initiatives that enhanced service delivery and reduced inefficiencies
Solution Lead - Web Application Architecture
Mindex Technologies
06.2018 - 12.2018
- Led technical initiatives, establishing frameworks and best practices for web application development
- Mentored junior developers, driving skill development and team collaboration
Sr. Web Application Developer
Thomson Reuters
06.2014 - 06.2018
- Company Overview: Center for Cognitive Computing
- Designed and implemented large-scale system migrations to AWS, improving security, performance, and operational efficiency
- Led frontend and mid-tier application development, ensuring high-quality architecture and execution
- Center for Cognitive Computing
Education
Bachelor of Science - Computer Science
Rochester Institute of Technology
01.2008
Associate of Science - Computer Science
Monroe Community College
01.2005
Skills
- Tactical & Strategical Planning
- Execution & Leadership
- Team Leadership & Development
- Change Management
- Cross-Functional Team Collaboration
- Process Optimization & Efficiency
- Resource Allocation
- Performance Metrics & KPI Management
- Technology Integration & Modernization
- Critical Thinking & Problem-Solving
- Risk Identification & Management
Accomplishments
- Operational Efficiency & Process Improvement, Spearheaded automation initiatives at JPMorgan Chase that reduced manual processes by 40%, increasing team productivity and reducing error rates.
- Strategic Modernization, Led a multi-year cloud migration strategy at S&P Global Ratings, transitioning legacy applications to AWS, improving system uptime by 40%, and reducing infrastructure costs by 60%.
- Leadership & Team Development, Successfully managed and mentored cross-functional teams, leading to a 30% improvement in project delivery timelines and a measurable increase in employee retention.
- Cross-Functional Collaboration, Negotiated and implemented Service Level Agreements (SLAs) between technology and business units, streamlining communication and reducing project bottlenecks.
Patents And Publications
Method and System for Automation of Due Diligence, AI Research, JPMorgan Chase & Co., 2022, Reuters Tracer: Toward Automated News Production Using Large-Scale Social Media Data, Thomson Reuters, 2017, TR Discover: A Natural Language Interface for Querying and Analyzing Interlinked Datasets, Thomson Reuters, 2015
Timeline
VP & Sr. Lead Software Engineer
JPMorgan Chase
08.2021 - 11.2024
Associate Director, Engineering
S&P Global Ratings
04.2019 - 08.2021
Digital Solution Architect - Web & Mobile
Excellus Health Plan
12.2018 - 04.2019
Solution Lead - Web Application Architecture
Mindex Technologies
06.2018 - 12.2018
Sr. Web Application Developer
Thomson Reuters
06.2014 - 06.2018
Bachelor of Science - Computer Science
Rochester Institute of Technology
Associate of Science - Computer Science
Monroe Community College
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