Robert Matas
San Francisco,California
Summary
Reliable Greeter with personable demeanor and outstanding knowledge of customer service. High energy, adept at quickly identifying issues and resolving concerns accordingly. Posses kind and comprehensive communication. Highly detail-oriented with commitment to professionalism and excellence. Successful at directing customers efficiently and answering questions thoroughly. Proven history of maintaining a productive and functional work environment for growth and upscale.
Overview
3
3
years of professional experience
Work History
Registration Clerk
Unidos En Salud
05.2021 - 07.2022
- Reviewed, processed and issued application requests for vaccination registration.
- Scheduled patient appointments.
- Completed registration paperwork, verifying accurate information.
- Answered patient questions and inquiries regarding registration process and documentation.
- Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
- Confirmed patient demographics and updated practice management software for accuracy.
- Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
Demo Event Specialist
Casa Sanchez Foods
01.2019 - 03.2021
- Assisted customers in locating items, addressed questions and provided product samples.
- Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
- Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
- Worked with team to achieve sales goals for products.
- Greeted customers warmly and pleasantly answered inquiries.
- Maintained clean, organized and professional work environment.
- Prepared and delivered sleek and professional sales presentations to explain product benefits.
- Maintained knowledge of current promotions and product features.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Assisted customers with product selection based on individual needs and preferences.
- Increased sales by effectively communicating product benefits.
- Collaborated with sales staff to identify target customers, promote products and increase sales.
- Developed and executed promotional campaigns to drive brand awareness and sales.
- Monitored customer preferences to determine focus of sales efforts.
- Recorded quantities of sample and coupon distribution to estimate productivity and sales.
- Provided exceptional customer service to drive satisfaction.
Education
Japanese Language And Culture
California State University - Monterey Bay
Seaside, CA06.2026
High School Diploma -
The Academy - San Francisco @ McAteer
San Francisco, CA06.2022
Skills
- Critical Thinking
- Verbal and Written Communication
- Time Management
- Excellent People Skills
- Quick Minded
- Customer Interactions
- Processing Admissions and Discharges
- Problem Solving
- Team Oriented
- Strong Work Ethic
- Sales Productivity
Timeline
Registration Clerk
Unidos En Salud
05.2021 - 07.2022
Demo Event Specialist
Casa Sanchez Foods
01.2019 - 03.2021
Japanese Language And Culture
California State University - Monterey Bay
High School Diploma -
The Academy - San Francisco @ McAteer