Robert Matteson
Everett,Washington
Summary
Hardworking employee enthusiastic about learning automotive and computer software field inside and out. Pursues opportunities to learn new skills and contribute to group success.
Offers strong administrative, relationship-building and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply skills to enhance service for customers and collaborate effectively with diverse team members.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Delivery Driver
Pro Edge Delivery Services
05.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Fostered positive working relationships with regular customers.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Minimized company liability and risks to loads by obeying traffic laws.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Inspected load security and checked for damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Protected people and equipment from hazardous materials by using correct procedures.
Education
No Degree - Computer And Information Sciences
1995
Skills
- Forklift Operation
- Double and Triple Trailers
- Route Management
- Double-Trailer Driving
- Vehicle Inspection
- Local Routes Understanding
- Safe Driver Training
- Pallet Jack Operation
- Knowledge of State Roads and Highways
- Heavy Hauling
- Customer Service
- Order Picking and Processing
- GPS and Route Planning
- Map Reading Skills
- Time Management
- Overnight Runs
- Inventory and Stocking
- Experienced Manual Transmission Driver
- Product and Service Sales
- Responsible Driver
- Attention to Detail
- Excellent Sense of Direction
- Licensing Requirements
- Logistics Knowledge
- Pre-Trip and Post-Trip Inspections
- Advanced Planning
- Plates Presentation
- Materials Transport
- Vehicle Cleaning and Maintenance
- Emergency Repair
- Loading and Unloading
- Local Delivery
- Verbal and Written Communication
- Complex Problem-Solving
- Two-Way Radio Operation
- Sales Quota Achievement
- Teamwork and Collaboration
- Equipment Monitoring
- Product Distribution
- Customer Response
- Dispatch Collaboration
- Accident Reports
- Contactless Deliveries
- Valid Vehicle Insurance and Registration
- Residential Delivery Etiquette
- Standard Transmission
- Work Order Management
- Cargo Handling
- Load Safety
- Commercial Driving Experience
- Communication and Interpersonal Skills
- Auto and Engine Repair
- Spanish Fluency
- Basic Math Skills
- Documentation
- Safety
Timeline
Delivery Driver - Pro Edge Delivery Services
05.2023 - Current
Trident Technical College - No Degree, Computer And Information Sciences
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