Valeria Morse
Arlington,WA
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in Spanish.
Overview
5
5
years of professional experience
Work History
Amazon Delivery Driver
Pro Edge Logistics Delivery Service LLC
09.2022 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
House Cleaner
Merry Maids
07.2021 - 04.2022
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Amazon Delivery Driver
JayHawk Logistics Inc.
01.2020 - 07.2021
- Updated dispatchers frequelty to convey changes such as issues or weather delays potentially impacting delivery schedules.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Accurately recorded delivery and route information using work phone.
- Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Utility Technician
ELM
06.2019 - 12.2019
- Located gas and power for tickets that were assigned to me.
- Confirmed whether maps of utilities were accurate or not.
- Tagged utilities with spray paint to let excavators know where not to dig.
- Communicated with excavators to make sure entire excavation site was located.
- Carried out day-to-day duties accurately due to consequences being so high.
- Check equipment to make sure it's all charged up and working correctly.
Floral Manager
Albertsons Grocery Store
07.2018 - 06.2019
- Collaborated with staff to maximize customer satisfaction, streamline procedures and boost bottom-line profitability.
- Maintained open and team relationships to quickly identify and resolve issues.
- Cleaned work areas regularly to keep the team efficient and eliminate any safety concerns.
- Communicated store policy violations to upper management to prevent shrinkage(damaged or expired product) and misconduct.
- Consistently met financial targets with close monitoring of expenses, labor hours, and supply use.
- Inventoried plants, flower care supplies and ordered more.
- Monitored special orders to promote timely deliveries of floral displays, bouquets, and decorative items.
Education
GED -
College of Southern Idaho
Twin Falls, ID01.2016
Skills
- Safety Understanding
- Training and Development
- Teamwork
- Performance improvement
- Interactive communication skills
Languages
Spanish
Native or Bilingual
Timeline
Amazon Delivery Driver
Pro Edge Logistics Delivery Service LLC
09.2022 - Current
House Cleaner
Merry Maids
07.2021 - 04.2022
Amazon Delivery Driver
JayHawk Logistics Inc.
01.2020 - 07.2021
Utility Technician
ELM
06.2019 - 12.2019
Floral Manager
Albertsons Grocery Store
07.2018 - 06.2019
GED -
College of Southern Idaho
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