Robert Mayeaux
Hammond,LA
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement.
Overview
2026
2026
years of professional experience
26
26
years of post-secondary education
Work History
Information Technology Specialist
Army National Guard LA
Bogalusa, Louisiana
11.2022 - Current
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Used ticketing systems to manage and process support actions and requests.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes
- Assisted with updating technical support best practices for use by team.
- Set up network profiles, security permissions and file sharing systems.
- Streamlined IT processes for increased efficiency through the development of automated solutions.
Food and Beverage Associate
Target
Hammond, LA
10.2020 - 8 2021
- Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Trained new staff members on company policies and procedures.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
Fresh Cap Team 2 Associate
Walmart
Ponchatoula, Louisiana
7 2018 - 5 2020
- Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Secured accurate item pricing through use of markdown audits.
- Counted supplies in stock room and posted totals to inventory records using RF scanner.
- Collected and properly disposed of bundle ties and other packing materials for safety.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies. Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency 50%.
Education
Diploma - Information Technology Specialist
Fort Eisenhower Signal School
Fort Eisenhower, GA 05.2001 - 09.2023
High School Diploma -
Springfield High School
Springfield, LA 08.2013 - 05.2017
Skills
LAN protocols
Hardware installations
Software updates
IT troubleshooting
Basic life support
Problem-solving skills
Timeline
Information Technology Specialist
Army National Guard LA
11.2022 - Current
Food and Beverage Associate
Target
10.2020 - 8 2021
High School Diploma -
Springfield High School
08.2013 - 05.2017
Diploma - Information Technology Specialist
Fort Eisenhower Signal School
05.2001 - 09.2023
Fresh Cap Team 2 Associate
Walmart
7 2018 - 5 2020
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