Traveling with my wife
Robert McClain
Warehouse Supervisor/Traffic Manager
Jacksonville,Florida
Summary
Provides energetic, quality customer service in all phases of business, warehouse experience in shipping and receiving. Placing Safety first in all things, Continuous Improvement, Analytical Skills, Coaching, Communication, Customer Service Experience, Control Operations, Basic Math Insulation, Inventory Accuracy, Inventory Control, Mathematics, Negotiation, Pallet Jack, Loading and Unloading, Warehouse Management Systems (WMS), SAP/EWM, Employee Benefits, Inventory Planning, Project Management, Time Management, Timeliness and Quality Training, Leadership Detailed, Organized, Customer Service Oriented, Certified Forklift Trainer, setting and meeting project goals, maintains the highest quality and safety standards. Fulfilling the customer’s and company’s projected expectations, applying proper processes and procedures to achieve maximum results. Microsoft applications, Excel, Outlook and Word.
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Organized Warehouse Supervisor offers 5+ years of shipping and receiving experience acquired through warehouse roles. Excels in managing warehouse logistics and leading inventory audits. Versed in purchasing, vendor relationship management and shipping documentation.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2025
2025
years of professional experience
Work History
Warehouse Supervisor/Traffic Manager
Jinko Solar Inc.
7 2019 - Current
- Instrumental in reducing major cost wastes by over a half a million dollars, with quicker offloading of incoming raw materials containers
- Ongoing coaching and development of team, which provides a measurable difference in efficiency and accuracy in the receiving and outbound process, shipping and organization
- Contributes to the greater refinement of all visual guides, work instructions, for safety and organization
- Proactive to reduce delays in collecting and shipping finished goods
- Continuously striving to improve the flow of the warehouse structure to create accurate inventory movement of materials received and outgoing finished goods
- Directly involved in the removal process of both waste and recyclable materials
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and handling operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Maintained high levels of accuracy in daily operations.
Quality Assurance Technician
SY-KLONE INTERNATIONAL
03.2017 - 05.2019
- Through team related efforts, reduced the number of customer-related issues for six months with zero returns or complaints
- Helped in the assembly's development training process, which provided a measurable difference in efficiency and a greater accuracy in parts being pulled for assembly
- Contributed to the greater refinement of all assembly visual guides, work instructions, and technical drawings
- Proactive in verifying that all metal parts constructed and received match technical specifications
- Continuously striving to improve in every aspect of the inspection processes
- Analyzed test data to determine performance and reliability of materials
- Performed thorough inspections of incoming materials and outgoing products.
- Developed strong relationships with suppliers, working collaboratively to ensure materials met required quality standards.
Production Team Lead
SAFT AMERICA INC.
05.2013 - 01.2017
- Identified the key assembly process that was causing 50-70% of the failures in one test process of completed modules and with one change to the assembly process reduced the failure rate too less than 10%
- Through various assembly process adjustments and with more proficient training increased production output from an average of 80 completed modules per shift to an average of 135-150 completed modules per shift within a 2 months period
- Identified and implemented a more proficient process for palletizing finished goods, which aided in a more accurate on time shipping schedule
- Recognized frequently for innovative solutions, which increased production and safety by reducing inefficient practices on the assembly line
- Organized work to meet demanding production goals.
- Guided employees toward professional growth opportunities, encouraging ongoing skill development and career progression within the organization.
- Attained higher product consistency through the development and enforcement of standardized operating procedures.
Print Quality Assurance Technician
PPC FLEXIBLE PACKAGING
03.2009 - 03.2013
- Backup to 3rd shift supervisor
- Assisted in the improvement and proficiency of the laser perforation process, reducing waste by at least 15%
- Part of the team that developed a quicker and more efficient method for curing all laminated material
- Lab testing of printed materials, checking for toxicity levels, ink adherence, surface friction, etc.…
- Awarded as an employee of the month every year during my employment
- Analyzed test data to determine performance and reliability of materials
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
Crew Member
RICHARD PETTY DRIVING EXPERIENCE
05.2007 - 03.2013
- Inspections of track and race-cars and setting up pit road prior to all track runs
- Crew Chief: Pre-pairing customers for their track runs, brief training, assigning line ups, Q & A, etc…
- Interacting with customers while they were waiting to rider and or driver the race cars
- Working media trailer, photography, and DVD preparations, entering clients’ info on to spreadsheets
- Prepping equipment for travel to next track destination
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
Regional Facilities – Print Production Manager
ABC IMAGING.
03.2004 - 06.2008
- Resolved a major conflict between the customer and company, resulting in a contract extension which lead to over $5 million in increased revenue in the first year
- Increased company revenue by more than 30% in the first six months of service
- Assisted in a print output process that helped the customer provide more presentation material for the same cost of a larger format, thus saving them additional cost in printing
- Implemented more efficient procedures in our printshop which lead to quicker turnaround for our clients allowing them to save on overnight shipping and delivery processes
- Managed staff of 10+ employees, 5+ locations, 750+ clients, onsite facilities, fulfilled all managerial duties
- Duties of operation included the oversight and management of onsite print shop, virtual locations, workflow, execution of clients print request and meeting all deadlines, setup, removal and or installations of various equipment with any necessary support that pertained to such matters, travel to offsite locations
- Responsibilities included customer service, quality control, customer and technical support satisfaction, all aspects to running a business, billing, supply ordering, procurement of new equipment, client, staff, etc…
- Implemented color management techniques to ensure consistency across a wide range of printed materials.
- Reduced waste and saved costs for the company by optimizing resource allocation in the print production department.
Education
Bachelor’s Degree -
- Completing Bachelor’s Degree
- GPA: 3.8/4.0
Associate Degree - undefined
UX Design
Continued Learning
Technical Drafting - undefined
Skills
Shipping and receiving operations
Stock audits
Warehouse logistics
Order picking and processing
Quality checks
Operations management
Warehouse operations
Warehouse organization
Warehouse safety
Material handling
Stock counts
Loading and unloading
Inventory management
Logistics
Quality control
Staff management
Shipping and receiving
Relationship building
Task delegation
Problem-solving
Load planning
Employee motivation
Safety procedures
Team building
Performance improvement
OSHA compliance
Forklift operations
Policy enforcement
Conflict resolution
OSHA regulations
Customer service
Team leadership
Verbal and written communication
Safety compliance
Strategic planning
Coaching and mentoring
Process improvement
Workflow optimization
Certified forklift operator
Order fulfillment
Property accountability
Employee safety
Safety oversight
Leadershiptraining
- Leadership Training, First Coast Manufactures Association (FCMA), completed 2022
- Frontline Supervisor 1, First Coast Manufactures Association (FCMA), completed 2024
Interests
Spending Quality time with my wife.
My wife is from Peru, and we like to visit at least once a year. I enjoy seeing the different historical sites they have and experiencing their culture of food, dance and music. We love to travel and experience the many wonderful scenic places in our own country, I think Jacksonville is a great hub for being able to travel to other places for a weekend get away!
Timeline
Quality Assurance Technician - SY-KLONE INTERNATIONAL
03.2017 - 05.2019
Production Team Lead - SAFT AMERICA INC.
05.2013 - 01.2017
Print Quality Assurance Technician - PPC FLEXIBLE PACKAGING
03.2009 - 03.2013
Crew Member - RICHARD PETTY DRIVING EXPERIENCE
05.2007 - 03.2013
Regional Facilities – Print Production Manager - ABC IMAGING.
03.2004 - 06.2008
COLORADO INSTITUTE OF ART - Associate Degree,
OPEN CLASSROOMS - , UX Design
KANSAS CITY KANSAS COMMUNITY COLLEGE - , Continued Learning
AREA VOCATIONAL TRAINING TECHNICAL SCHOOL - Technical Drafting,
Warehouse Supervisor/Traffic Manager - Jinko Solar Inc.
7 2019 - Current
FLORIDA STATE COLLEGE OF JACKSONVILLE - Bachelor’s Degree,