Robert McCloskey
Altoona,PA
Summary
Driven owner and carpenter at RPM Construction, I excelled in elevating customer satisfaction and repeat business through expert relationship building and superior project management. Leveraging skills in negotiation and team leadership, I significantly enhanced operational efficiency and team performance. My approach consistently fostered strong client and employee relations, setting a benchmark in small business operations.
Overview
12
12
years of professional experience
Work History
Owner/carpenter
RPM Construction
06.2012 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Associate - Carpentry
Triangle Technology
DuBois, PA05.1993
Diploma - Vo Tech
Penn Cambria High School
Cresson, PA05.1991
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project estimating
- Negotiation
- Employee Development
- Team Leadership
- Teamwork and Collaboration
- Purchasing and planning
- Employee Scheduling
Timeline
Owner/carpenter
RPM Construction
06.2012 - Current
Associate - Carpentry
Triangle Technology
Diploma - Vo Tech
Penn Cambria High School
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