Robert McDonald Jr

• Streamlined project timelines through efficient management of resources, budgeting, and scheduling.
• Maintained strong relationships with clients, providing regular updates on project progress and promptly addressing any concerns or issues that arose.
• Contributed to successful new product launches by performing rigorous testing on prototypes and offering insights on potential enhancements.
• Collaborated with cross-functional teams to ensure seamless integration of new technology platforms into existing networks.
• Ensured optimal network uptime through proactive monitoring, early detection of potential issues, and rapid response to incidents.
• Provided training and mentorship to junior engineers, fostering a culture of continuous improvement within the team.
• Enhanced system reliability for clients through thorough troubleshooting of hardware and software issues.

• Monitored construction methods and installations, inspection and testing processes.
• Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
• Conducted thorough site assessments to identify potential hazards, ensuring a safe working environment for all personnel involved in field operations.
• Established rapport with clients by maintaining open lines of communication and addressing concerns promptly and professionally.
• Identified major issues that could arise and provided solutions for these problems.
• Served as liaison between site engineering team and field to coordinate work in accordance with design and construction documents.
• Mentored junior engineers, fostering a positive learning environment that promoted professional growth.
• Collaborated with multidisciplinary teams to develop innovative solutions for challenging field problems.
• Served as a card holding manager when manager would be out of office
• Was Union Steward for 2 different crews and became Chief Steward for all AVAYA Local 134 Technicians in Cook County

-Worked with Journeyman on PBX Installation, Building Cable and Site Cabling projects

-Was a liason between new apprentices and the Journeyman ensuring quality of work and time sheet completion