Robert Mcgill
Springfield
Summary
Dedicated automotive technician with a strong work ethic and attention to detail, honed at Jeff Wyler Hyundai. Expert in engine repair and diagnostics, consistently delivering exceptional service. Proven ability to manage high-stress situations, ensuring customer satisfaction and loyalty through effective problem resolution. Committed to maintaining a clean and organized workspace.
Overview
20
20
years of professional experience
Work History
Automotive Technician
Jeff Wyler Hyundai
01.2021 - 03.2025
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Tow Truck Driver
Aj’s Automotive and Towing
11.2016 - 09.2020
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Customer Service Representative
Valvoline Instant Oil Change
12.2014 - 09.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Produce Farm Laborer
Pendletons Produce Farm Market
04.2005 - 11.2013
- Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Supported animal welfare by providing proper care, feeding, and living conditions for livestock.
- Cultivated soil, sowed crops, and controlled weeds by slashing or chemical spraying.
Education
High School Diploma -
Cornerstone Christian
Townsend, GA05.2013
Skills
- Strong work ethic
- Changing tires
- Attention to detail
- Engine repair
Timeline
Automotive Technician
Jeff Wyler Hyundai
01.2021 - 03.2025
Tow Truck Driver
Aj’s Automotive and Towing
11.2016 - 09.2020
Customer Service Representative
Valvoline Instant Oil Change
12.2014 - 09.2016
Produce Farm Laborer
Pendletons Produce Farm Market
04.2005 - 11.2013
High School Diploma -
Cornerstone Christian
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