Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert McIlhany

Springfield,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Inventory Auditor

Best Buy
07.2007 - 02.2010
  • Reduced discrepancies in inventory records by maintaining thorough documentation and promptly addressing identified issues.
  • Counted all physical inventory and generated department audit reports.
  • Collaborated with purchasing department to optimize inventory levels, minimizing stockouts and overstock situations.

Customer Service Representative

Best Buy
10.2001 - 07.2007
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.

Cook

McDonald's
03.1999 - 04.2001
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Education

Associate of Science - Computer Science

Lincoln Land Community College
Springfield, IL

Skills

  • Issue Resolution
  • Attention to Detail
  • Clear Communication
  • Computer fluent
  • Strong mathematics skills
  • Accuracy and Precision

Timeline

Inventory Auditor

Best Buy
07.2007 - 02.2010

Customer Service Representative

Best Buy
10.2001 - 07.2007

Cook

McDonald's
03.1999 - 04.2001

Associate of Science - Computer Science

Lincoln Land Community College

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Robert McIlhany