Robert Melton
Monroe ,NC
Summary
Motivated Warehouse Receiver with extensive experience working with vendors and suppliers. Meticulous worker tracks inventory and shipment numbers and keeps thorough and accurate business records. Confidently trains staff on inventory and shipping processes and procedures.
Physically fit Warehouse Receiver loads, unloads and ships company packages with ease and care. Disciplined worker minimizes work mistakes by researching, escalating and resolving billing discrepancies. Tech-savvy and expertly operates and troubleshoots shipping management software.
Hardworking and punctual Reciever works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Hardworking and punctual leader works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
8
8
years of professional experience
Work History
Fulfillment Manager
Lowe’s home improvement
Indian Land, SC
08.2023 - Current
- Directed investigations to verify and resolve customer or shipper complaints.
- Worked with vendors to maintain optimal inventory levels according to usage trends.
- Developed and maintained an efficient process for order fulfillment to ensure accuracy and timely delivery of goods.
Warehouse Receiver
Lowes Home Improvment
Indian Trail, NC
03.2020 - Current
- Monitored, arranged and filled warehouse shelves when needed.
- Completed receiving documents for incoming shipments.
- Filled orders by locating and preparing items for delivery.
- Trained new hires on warehouse policies and procedures.
- Contacted suppliers and vendors to resolve product, order and shipping discrepancies.
- Filled out labels, held tags and packaged equipment as necessary.
- Tracked and recorded sent and received work invoices.
- Utilized shipping software to track and coordinate inventory, shipping and billing activities.
- Ordered packing, shipping and material supplies to replenish inventories.
- Researched, escalated and resolved billing and vendor discrepancies.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Traced missing material and shipments through vendor and customer communications.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications
Department Manager
Harris Teeter Distribution Center
Indian Trail, NC
01.2018 - 03.2020
- Worked closely with sales associates to complete tasks.
- Followed safety protocols and company processes and procedures.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation
- Supported shrinkage and safety awareness, reviewed sales and inventory data,
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Enforced safety rules and other policies to protect employees
- Performed opening and closing duties as part of management team
- coaching and teaching skills
- Grew department's team and technical capabilities with hiring and training of talented individuals.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality and conformance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored performance of project personnel.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Mediated conflicts between employees and facilitated effective resolutions to disputess
Education
Accounting And Finance
Cuthbertson High School
Waxhaw, NC06.2021
Associate of Arts - Accounting And Business Management
South Piedmont Community College
Polkton, NC06.2021
Skills
- Records Management
- Conflict Resolution
- Inventory Monitoring and Management
- Materials Requisition
- Invoice and Manifest Review
- Shipment Inspection
- Workflow Planning
- Shipping Method Optimization
- Organization and Prioritization
- Routing Determination
- Storage and Supply Management
- Problem-Solving
- Order Checking
- Damage Identification and Reporting
- Data Documentation
- Delivery Scheduling
- Materials Handling
- Web-Based Communication
- Quality Control
- Handheld Scanners
- Cost Estimation and Management
- Electronic Top Loading Balances
- Target Area Checks
- Critical Thinking
- Logistics Coordination
- Materials Movement
- Inventory Counts
- Safety Compliance
- Supply Chain Management
- Forklift Operation
- Invoice Preparation
- Microsoft Office
- RFID Tracking
- Requirements Planning
- Production Organization
- Bills of Lading
- Warehouse Management
- Product and Materials Sorting
- Time Management
- Cargo Loading
- Basic Mathematics
- Customer Relations
- Cleaning and Sanitizing
Timeline
Fulfillment Manager
Lowe’s home improvement
08.2023 - Current
Warehouse Receiver
Lowes Home Improvment
03.2020 - Current
Department Manager
Harris Teeter Distribution Center
01.2018 - 03.2020
Accounting And Finance
Cuthbertson High School
Associate of Arts - Accounting And Business Management
South Piedmont Community College