Robert Merz
Seminole,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
General Manager/Service Manager
Apex Auto And R.V. Repair
12.2014 - Current
- Oversee complete daily operation of shop. Schedule customers,assign jobs to techs according to ability, oversee repair's and help with diagnostics, review safety inspections on vehicles and recommend any additional repairs needed.
- Monitor the techs. productivity hours by assigning correct jobs to techs. ability
- Consistently maintain relationships with O.E.M. and after market vendors, All extended warranties company's, Fleet maintenance Enterprise,Holman,Element Fleet
- 10 years experience with diag. and repairs on multiple models of motorhomes, Isuzu, Freightliner,International,Volvo and all makes and models of domestic and import vehicles.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Store Manager
Advanced Auto Parts
03.2006 - 11.2013
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Received multiple store awards from corporate each year
- Rotated merchandise and displays to feature new products and promotions. Monthly plan o grams
Parts/Service Asst. Director Fl. Region
Ride Now Power Sports
03.1997 - 10.2012
- Supervised and audited 7 Florida locations on a monthly travel schedule to monitor service dept. and parts dept. operations.
- Maintained proper staffing levels,training tech.production an efficient Rearranged parts department to better serve changing trends and keep workspaces organized. Monitor shrink levels
- Offered hands-on assistance to dept. managers assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Seminole High School
Seminole, FL05.1980
Skills
- Calm and Pleasant Demeanor
- Safe Handling Standards
- Safe Work Practices
- Supply Ordering and Management
- Performance Goals
- Serve Customers
- Margin Goals
- Profit Margins
- Staff Scheduling
- Schedule Crew Members
- Operations Management
- Profit Target Achievement
- Staff Supervision
- Labor and Overhead Cost Estimation
- Professional Relationships
- Sales Leadership
Timeline
General Manager/Service Manager
Apex Auto And R.V. Repair
12.2014 - Current
Store Manager
Advanced Auto Parts
03.2006 - 11.2013
Parts/Service Asst. Director Fl. Region
Ride Now Power Sports
03.1997 - 10.2012
High School Diploma -
Seminole High School
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