ROBERT MILLER
North Port,FL
Summary
Accomplished HVAC & Refrigeration expert with a proven track record at Drymon Refrigeration and as Owner of Robert's HVAC & Refrigeration. Specializes in equipment troubleshooting and customer service, enhancing operational efficiency and client satisfaction. Demonstrated ability in preventive maintenance and fostering strong client relationships, leading to significant repeat business.
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Service Technician
Drymon Refrigeration
10.1998 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Facilitated smoother operations within team by organizing schedules and assigning tasks based on skill levels.
Owner
All About Ice
01.2017 - 01.2022
- Monitored cash flow for sustainable operational practices.
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Owner
Robert's HVAC & Refrigeration
10.2012 - 01.2018
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Education
No Degree - HVAC Apprentice Program
Sarasota Vo Tech
Sarasota, FL01-2002
High School Diploma -
Booker High School
Sarasota, FL05-1998
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Service reports
- Equipment troubleshooting
- Electrical systems
Certification
- Certified Mechanical Contractor (CMC)-FL DBPR
- Universal EPA certification
Timeline
Owner
All About Ice
01.2017 - 01.2022
Owner
Robert's HVAC & Refrigeration
10.2012 - 01.2018
Service Technician
Drymon Refrigeration
10.1998 - Current
No Degree - HVAC Apprentice Program
Sarasota Vo Tech
High School Diploma -
Booker High School
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