Robert Miller
Summary
A motivating leader who delivers positive results by setting high standards of accountability in order to achieve common objectives of the organization. An exceptional communicator and team-builder that manages with a “servant leadership” approach in order to develop and maintain a highly effective team. Accomplished record of achievement within cross-functional management roles. Experienced in the hiring, training and development of diverse work forces. Possess an extensive background in management of business operations and P&L scope. Proven ability to translate corporate initiatives into deliverables that control costs. Scope of responsibility includes project management, transportation, logistics, safety, finance.
Overview
15
15
years of professional experience
Work History
Senior Analyst
Republic Services
10.2023 - Current
- Generated ad-hoc reports to evaluate specific business requirements.
- Developed and implemented data governance policies and procedures.
- Collaborated with stakeholders to identify business needs and data sources.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Created dashboards to monitor and track key performance indicators.
- Identified patterns and trends in large data sets and provided actionable insights.
- Provided technical support for troubleshooting analytics and reporting issues.
- Operational maintenance of Samsara collision avoidance system.
- Detailed training for field users based on role.
Operations Manager
Republic Services
04.2017 - 10.2023
- Manage multiple teams across multiple sites.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
- Implemented policies and standard operating procedures for continuous improvement.
- Developed and implemented daily operations plans such as routes, employee assignments and promotional strategies.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives.
- Executed local market strategies aligned to overall strategic and marketing plans, creating tactical initiatives to meet operational, budgetary and productivity goals.
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
Transportation Supervisor
US Foods Inc
01.2013 - 04.2017
- Manage over 100 Union drivers.
- Understand and interpret DOT regulations.
- Manage driver hours to ensure DOT regulations are met.
- Part of large scale roll out and implementation team across multiple locations of Omnitracs system.
- Manage Xatanet/Omnitracs to ensure inaccuracies are corrected, violations are kept to a minimum and to maintain locations of all vehicles.
- Investigate injuries/accidents and implement preventative measures.
- Manage vehicle breakdowns by keeping downtime to a minimum.
Operations Manager
Glen Ellyn Storage Corporation
05.2010 - 01.2013
- Strategically negotiated quotes, scheduled maximum number of jobs and ensured most cost effective way to complete jobs to increase revenue.
- Performed satellite branch inspections/audits to establish and implement departmental policies, goals and procedures.
- Managed remote locations.
- Integration and daily management of GPS into fleet to manage time and compliance.
- Ensured all regulatory, legal, and federal DOT Compliance requirements are met.
- Ensured Compliance, Safety, Accountability (CSA) scores are within government requirements.
- Dispatch, routing and fleet management.
- Utilized SpecCom shipping for high value clients and high profile locations.
- Hired, trained and managed employees, overseeing compliance for random drug testing and facilitating forklift training.
Education
Master of Business Administration - Management and Strategy
Western Governors University
Salt Lake City, UT03.2015
Bachelor of Computer Science - Computer Science
DeVry University
Villa Park, IL02.2009
Skills
- Samsara subject matter expert
- Tailored training for user access levels
- Driving organizational compliance through effective troubleshooting
- Monitoring performance metrics
- Experienced with software applications
- Data-driven metric analysis
- Systematic process assessment
- Policies and procedures implementation
Timeline
Senior Analyst
Republic Services
10.2023 - Current
Operations Manager
Republic Services
04.2017 - 10.2023
Transportation Supervisor
US Foods Inc
01.2013 - 04.2017
Operations Manager
Glen Ellyn Storage Corporation
05.2010 - 01.2013
Bachelor of Computer Science - Computer Science
DeVry University
Master of Business Administration - Management and Strategy
Western Governors University
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