Robert Miller
Philadelphia,PA
Summary
Senior Project Management professional with 20+ years of experience leading enterprise supply chain, retail technology, ERP, and business transformation initiatives. Proven success delivering multimillion-dollar implementation programs, partnering with executive stakeholders, and driving operational improvements across merchandising, inventory management, distribution, and enterprise systems. Recognized for building collaborative partnerships, managing complex cross-functional initiatives, and delivering measurable business results.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Project Manager
VitalEdge Technologies
Cary, NC
2022 - Current
- Lead enterprise implementation programs valued at $2M–$6M, directing multiple concurrent workstreams from planning through successful go-live.
- Partner with executive stakeholders to align implementation strategies with business objectives while managing budgets, forecasting, resource utilization, and project profitability.
- Provide leadership to cross-functional teams of 5–10 consultants and coordinate customers, vendors, and third-party partners to ensure successful delivery.
- Drive project governance through Executive Steering Committee meetings, executive reporting, and proactive management of project risks and issues.
- Selected to recover high-risk customer engagements, rebuilding stakeholder confidence and restoring projects to successful delivery.
Senior Project Manager
Kerridge Commercial Systems
Philadelphia, PA
01.2021 - 01.2022
- Lead multiple enterprise ERP implementations, managing scope, budget, schedule, risk, and executive communications.
- Partner with executive stakeholders to align project objectives with business priorities and drive successful delivery.
- Recovered high-risk projects by strengthening governance, improving customer relationships, and realigning delivery plans.
- Direct cross-functional teams across consulting, development, architecture, and client organizations.
Project Manager
Flooid
Cincinnati, OH
01.2018 - 01.2020
- Directed enterprise retail software implementations supporting Veterans Canteen Service and PVH across more than 700 retail locations.
- Managed project financials representing approximately $7 million in annual revenue.
- Led geographically dispersed teams across the United States and United Kingdom.
- Conducted executive steering committee meetings and maintained strong customer relationships.
IT Demand & Program Manager – Retail Optical Brands
Luxottica Retail
Cincinnati, OH
01.2016 - 01.2017
- Managed a $6 million technology portfolio consisting of more than 20 concurrent workstreams.
- Partnered with executive leadership to develop implementation strategies and technology roadmaps.
- Led vendor management and enterprise integration initiatives supporting Pearle Vision.
- Implemented vendor-managed supply chain capabilities that improved operational efficiency.
Enterprise Program Management & Merchandise Systems Leadership
Luxottica Retail
01.2008 - 01.2016
- Led Oracle RPAS implementations supporting more than 7,000 retail locations worldwide.
- Partnered with Accenture Italy and executive leadership across multiple countries.
- Directed enterprise systems integration, data conversion, and business process improvements.
- Developed strategic technology roadmaps supporting international retail expansion.
Earlier Career
Limited Brands, OfficeMax, Structure, Inc.
- Limited Brands – Leadership roles in Demand Forecasting, Inventory Deployment, and Merchandise Planning.
- OfficeMax – Leadership roles in Replenishment Systems and Inventory Management.
- Structure, Inc. – Allocation Analyst.
Skills
- IT PMO Leadership
- Portfolio & Program Management
- Business Transformation
- IT Governance
- Executive Stakeholder Engagement
- Budget & Financial Management
- Vendor Management
- Retail Technology
Technology
- Oracle RPAS
- SAP FMS
- SAP AFS
- ERP
- POS
- Microsoft Project
- Jira
- ServiceNow
- Smartsheet
- Microsoft Office
Certification
Project Management Professional (PMP)
Timeline
Senior Project Manager
Kerridge Commercial Systems
01.2021 - 01.2022
Project Manager
Flooid
01.2018 - 01.2020
IT Demand & Program Manager – Retail Optical Brands
Luxottica Retail
01.2016 - 01.2017
Enterprise Program Management & Merchandise Systems Leadership
Luxottica Retail
01.2008 - 01.2016
Earlier Career
Limited Brands, OfficeMax, Structure, Inc.
Project Manager
VitalEdge Technologies
2022 - Current