Robert Modesitt

Manager - Accounting

1-800Accountant

10.2020 - Current

Managed and motivated employees to be productive and engaged in work.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Cross-trained existing employees to maximize team agility and performance.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Skilled at working independently and collaboratively in a team environment.
Adaptable and proficient in learning new concepts quickly and efficiently.
Worked well in a team setting, providing support and guidance.
Strengthened communication skills through regular interactions with others.