Robert Monahan

Duties included everything that was involved in the maintenance of the olympic size pool. Including supervising a crew as well as all building maintenance.

• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed safety protocols to minimize workplace accidents.
• Inspected and maintained equipment to keep items in top working condition.
• Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
• Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Kept all building areas and equipment functional and well-organized to promote business performance.