Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Moorhouse

New Orleans,LA

Summary

Motivated Cintas Partner with almost 10 years experience with leadership experience. Ex military. Talented in many areas seeking opportunities to apply all my skills learned to help both personal and company growth.

Overview

10
10
years of professional experience

Work History

Production Supervisor

CINTAS, Professional Uniform And Facility Services
New Orleans, United States
03.2022 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Established clear priorities and production quality standards.
  • Trained staff of direct labor partners to perform and produce of specified products.
  • Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies and organizing partners
  • Boosted production throughput and quality by revamping procedures and monitoring strategies.
  • Organized Excel spreadsheets to better communicate to the proceeding shift
  • Filled in the gaps when pto or calls ins took place
  • Finalized partners time and managed OT

Service Supervisor

CINTAS, Professional Uniform And Facility Services
New Orleans, United States
05.2020 - 03.2021
  • Assisted with training and development of team members.
  • Handled customer complaints and inquiries.
  • Monitored team's performance and gave feedback when necessary.
  • Updated job knowledge by attending workshops, training sessions and educational opportunities.
  • Managed the schedule for my partners taking PTO
  • Filled in gaps when needed to allow for call ins and PTO
  • Managed inventory of the PPE for all service partners
  • Imputed data for Excell spreadsheets
  • Collected A/R
  • General administration work
  • Responded to customer requests for products, services and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Developed community reputation through commitment to customer satisfaction and strong customer relationships.

Sales and Service Representative

CINTAS, Professional Uniform And Facility Services
Shreveport, LA
10.2015 - 02.2020
  • Drove team revenue totals by bringing in top sales numbers.
  • Increased sales by new offering and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits.
  • Retained excellent customer satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Contributed to route growth by taking my first of two routes from $8.5k to roughly $16k weekly rental volume
  • Continued trend of company growth by taking my 2nd larger route from $17k to roughly $22k weekly volume.
  • Played in the top 8 consistently for those years as an SSR

Wash Room Operator

CINTAS, Professional Uniform And Facility Services
Shreveport, LA
09.2012 - 10.2015
  • Hands on knowledge of basic procedures of the plant and how product/garments get from Cintas to customer
  • Developed working knowledge of TruCount
  • Ensured completion of duties for 2nd shift
  • Helped unload and load route trucks for next day delevory
  • Learned to run an Auto Wash Alley system

Education

High School Diploma -

Queen City High School
Queen City, TX
06.2008

Skills

  • Email Software
  • Equipment Efficiency
  • Assembly and Production
  • Microsoft Excel
  • Microsoft Project
  • Microsoft SharePoint
  • Microsoft Office
  • Microsoft Outlook
  • Time Management
  • Team Member Motivation

Timeline

Production Supervisor

CINTAS, Professional Uniform And Facility Services
03.2022 - Current

Service Supervisor

CINTAS, Professional Uniform And Facility Services
05.2020 - 03.2021

Sales and Service Representative

CINTAS, Professional Uniform And Facility Services
10.2015 - 02.2020

Wash Room Operator

CINTAS, Professional Uniform And Facility Services
09.2012 - 10.2015

High School Diploma -

Queen City High School
Robert Moorhouse