Robert Morales
Brighton,CO
Summary
Driven to excel, I leveraged my expertise in client relationship management and technical demonstrations at LKQ Corporation Inc., consistently maintaining a top-tier 63% profit margin. My adeptness in sales pipeline management and commitment to quality kept me as the only outside sales rep retained during the Covid pandemic. Though this may not sound significant I believe it was. During the beginning stages of the pandemic we had accounts go out of business unfortunately. Our location was projected $250,000 down for the year. By the end of 2020 I closed enough business to break even. This proved that even under the worst circumstances I can prevail and contribute to employer success. I was also selected by the VP of keystone pbe to custom paint two brand new kenworth haulers for the company for 2 years consecutively. This showcased our new products and were unveiled at the trade show in Denver as well as the trade show in Nashville. I was the only outside rep that closed paint deals and was able to fully setup systems and train any and all employees on their new products.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Technical/sales Rep
LKQ Corporation Inc.
Denver, CO
12.2018 - 07.2024
Performed all duties as listed previously. Was held to 63% profit percentage. Shop was always number 2 in the state on profit percentage out of all Colorado calibers.
Auto Body Painter
Diamond Auto Body
Denver, CO
09.2015 - 12.2018
Performed all same tasks and duties as listed previously. Also maintained a 5% cost efficiency. The second lowest in the state. Responsible for own orders as well as supplements.
Auto Body Painter
Caliber Collision
Denver, CO
09.2010 - 09.2015
Performed all duties as listed previously. Was held to 63% profit percentage. Shop was always number 2 in the state on profit percentage out of all Colorado calibers.
Auto Body Painter
Mattocks Brothers Auto Body
Denver, CO
01.2008 - 01.2010
- Performed buffing and finishing duties at end of each paint job.
- Prepared vehicles by removing unnecessary accessories and applying protections to adjacent surfaces.
- Achieved seamless paint jobs by thoroughly prepping surfaces, including sanding, masking, and priming.
- Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
- Increased productivity by efficiently managing multiple projects simultaneously while maintaining a high standard of quality control.
- Ensured workplace safety by following strict guidelines for proper ventilation, equipment maintenance, and hazardous waste disposal.
- Maintained up-to-date knowledge on industry techniques and products through continuous training and certification programs.
- Contributed to shop revenue growth by regularly completing challenging custom paint orders that attracted new clientele.
- Met exacting tolerances when sanding and sealing final finishes.
- Demonstrated commitment to quality by conducting thorough inspections before project completion to ensure flawless finishes every time.
- Consistently met or exceeded performance goals set by management, resulting in increased responsibility and trust within the team.
- Delivered professional service with timely completion of touch-up requests and warranty repairs.
- Enhanced vehicle appearance by expertly applying paint and performing color matching tasks.
- Spoke with Number customers weekly to determine automotive painting requirements and provided feedback on availability.
- Enhanced overall team performance by actively participating in workshops focused on improving skills and staying updated on latest industry trends.
Education
Associate Of Applied Business - Business Administration And Management
Red Rocks Community College
Denver, COGeneral Ed
Golden High School
Golden, CO05.2006
Skills
- Telephone communication
- Remote sales
- Cold-calling
- Email Communication
- Client Relationships
- Territory Management
- Sales Pipeline Management
- Client Relationship Management
- Lead prospecting
- Social Media Marketing
- Competitor Analysis
- Quote Preparation
- Contract Preparation
- Sales Reporting
- Sales assistance
- Face-to-face communication
- Public Speaking
- Technical Demonstrations
- Product and service knowledge
- Account development
- Customer Needs Assessment
- Sales closing
- Retention Strategies
- Customer Communication
- Customer Retention
- Product Merchandising
- Customer Relations
- Onsite Evaluations
- Pipeline Development
- Service accounts
Affiliations
I am on the Warren Tech advisory board. I have a passion for any and all things paint. I as well as the instructors there are trying to get more and more youth into the trade.
I
Certification
Akzo Nobel advanced color tinting, advanced product knowledge, advanced color theory.
4h certified
Icar certified
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Technical/sales Rep
LKQ Corporation Inc.
12.2018 - 07.2024
Auto Body Painter
Diamond Auto Body
09.2015 - 12.2018
Auto Body Painter
Caliber Collision
09.2010 - 09.2015
Auto Body Painter
Mattocks Brothers Auto Body
01.2008 - 01.2010
Associate Of Applied Business - Business Administration And Management
Red Rocks Community College
General Ed
Golden High School