ROBERT MORRIS
CANTON,OH
Summary
Sales professional with over 15 years of experience, excelling in leadership, strategic planning, and market analysis. Demonstrates a visionary approach to community engagement and business development, with a proven track record of managing teams and driving growth. Passionate about leveraging skills in training, problem-solving, and customer service to inspire and achieve outstanding sales results.
Overview
9
9
years of professional experience
Work History
QUALIFIED MENTAL HEALTH SPECIALIST
Y Not Families
03.2024 - Current
- Provide compassionate mental health support, implement tailored treatment plans, and collaborate with multidisciplinary teams to enhance client well-being.
- Conduct comprehensive assessments, analyze complex cases, and develop evidence-based interventions to address diverse mental health challenges.
- Drive positive outcomes through targeted therapies, monitor client progress, and adapt strategies to achieve measurable improvements in mental health.
BUSINESS DEVELOPMENT/ COMMUNITY DEVELOPMENT MANAGER
Omni Fiber
03.2024 - 09.2024
- Provided ACP (Affordable Connectivity Program) services for individuals on medicaid and other social service recipients
- Managed 10 teams between Ohio and Michigan each team consisted of a team lead and multiple agents under them
- Demonstrated strong organizational and time management skills while managing multiple teams
- Exercised leadership capabilities by successfully motivating and inspiring others
AREA DEVELOPER
US Benefits Advisors
12.2023 - 02.2024
- Spearheaded regional expansion as Area Developer, identifying growth opportunities and cultivating strategic partnerships to drive market penetration.
- Orchestrated territory development initiatives, optimizing resource allocation and implementing data-driven strategies to exceed performance targets
OUTREACH EXECUTIVE
OAK STREET HEALTH
06.2023 - 12.2023
- Implemented community outreach and engagement plans to reach vulnerable communities
- Collaborated with community-based organizations and key stakeholders to address community initiatives
- Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities
- Set specific program objectives and sales goals for territory
DISTRICT MANAGER
T-MOBILE ARCH TELECOM
09.2022 - 06.2023
- Supervised and managed all performance metrics within Ohio and Western Pennsylvania territory
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives
- Assessed, optimized and elevated operations to target current and expected demands
- Cultivated positive rapport with associates and team leadership
- Identified and developed top talent within management structure to promote performance-oriented culture
ASSISTANT DISTRICT MANAGER
T-MOBILE (PCG)
01.2021 - 09.2022
- Supervised and managed all performance metrics within Ohio and Western Pennsylvania territory
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives
- Assessed, optimized and elevated operations to target current and expected demands
- Cultivated positive rapport with associates and team leadership
- Identified and developed top talent within management structure to promote performance-oriented culture
RETAIL INTEGRATION SPECIALIST
T-MOBILE USA INC.
08.2020 - 01.2021
- Contacted new and existing customers to discuss how specific products could meet needs
- Assisted in the merger between T-mobile and Sprint by teaching existing T-mobile employees how to work sprint systems and how to help sprint customers
SMALL BUSINESS SALES CONSULTANT
SPRINT CORP.
07.2018 - 08.2020
- Participated in scheduled sales calls, sales target meetings and training sessions to propose additional value and insight to close deals
- Developed new sales opportunities through phone calls, e-mail campaigns, networking and other prospecting methods
- Served as direct point of contact for customers and regularly followed up to update information and resolve issues
- Recorded sales activities, opportunities and sales in CRM program to optimize marketing strategies, improve upselling efforts and enhance customer relations
MARKET MANAGER
WIRELESS LEADERS (METROPCS)
03.2016 - 07.2018
- Trained and coached 20 sales associates for 8 store locations in the Canton and Massillon area
- Executed updated marketing plans to increase branding exposure, customer traffic and sales
- Boosted team morale and overall sales volume by creating employee incentive sales contests
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances
Timeline
QUALIFIED MENTAL HEALTH SPECIALIST
Y Not Families
03.2024 - Current
BUSINESS DEVELOPMENT/ COMMUNITY DEVELOPMENT MANAGER
Omni Fiber
03.2024 - 09.2024
AREA DEVELOPER
US Benefits Advisors
12.2023 - 02.2024
OUTREACH EXECUTIVE
OAK STREET HEALTH
06.2023 - 12.2023
DISTRICT MANAGER
T-MOBILE ARCH TELECOM
09.2022 - 06.2023
ASSISTANT DISTRICT MANAGER
T-MOBILE (PCG)
01.2021 - 09.2022
RETAIL INTEGRATION SPECIALIST
T-MOBILE USA INC.
08.2020 - 01.2021
SMALL BUSINESS SALES CONSULTANT
SPRINT CORP.
07.2018 - 08.2020
MARKET MANAGER
WIRELESS LEADERS (METROPCS)
03.2016 - 07.2018
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