Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Project Manager
Topline Heating and Air
OH
10.2025 - Current
Utilized CRM software to manage customer accounts, track leads, and monitor sales performance.
Negotiated contracts, pricing and delivery terms with customers.
Built strong relationships with clients by providing timely responses to inquiries and requests.
Qualified Behavior Health Specialist
Y Not Families
OH
04.2024 - Current
Assisted clients in developing healthy coping strategies to manage stressors.
Facilitated group therapy sessions focusing on topics such as anger management, substance abuse, and depression.
Coordinated referrals for additional services such as housing or vocational training programs.
Business Development / Community Development Manager
Omni Fiber
US
03.2024 - 09.2024
Developed and executed territory growth strategy to expand broadband services.
Established relationships with key decision-makers and secured new contracts.
Negotiated agreements to drive customer acquisition and revenue expansion.
Represented company at trade shows and networking events to generate qualified leads.
Identified untapped markets and converted prospects into long-term accounts.
Area Developer
US Benefits Advisors
US
12.2023 - 02.2024
Led regional outreach initiatives promoting the Affordable Connectivity Program.
Managed and motivated six field teams focused on account acquisition.
Coordinated with local and state agencies to expand enrollment numbers.
Oversaw recruiting, onboarding, and performance management.
Outreach Executive
Oak Street Health
US
06.2023 - 12.2023
Managed territory outreach strategy to increase patient enrollment.
Built strategic partnerships with community organizations and referral sources.
Set measurable sales goals and achieved consistent growth within assigned market.
Developed referral pipelines that increased market penetration.
District Manager
Arch Telecom
US, OHIO & MICHIGAN
01.2021 - 06.2023
Directed revenue strategy across eight retail locations in two states.
Exceeded district-wide sales targets through strategic training and performance management.
Developed high-performing sales teams that consistently surpassed quotas.
Strengthened customer retention through improved service initiatives.
Implemented KPI tracking systems to monitor forecasting and performance.
PCG (T-Mobile)
Sales Associate
Sprint Corp.
Canton, OH
07.2018 - 01.2021
Consistently exceeded individual sales goals.
Educated customers through consultative selling approach.
Identified upsell opportunities to maximize transaction value.
Analyzed sales trends to refine selling strategies.
T-Mobile
Market Manager
MetroPCS
Canton & Massillon, OH
03.2016 - 07.2018
Managed sales growth initiatives across 8 retail locations.
Trained and coached 20 sales professionals to increase closing ratios.
Executed localized marketing campaigns to boost traffic and conversion rates.
Increased overall market revenue through performance-based incentives.
Education
Bachelor of Science - Business Administration And Management