Robert M. Schmitt III
San Diego,CA
Summary
Results-oriented hospitality professional with a strong track record in enhancing guest experiences and driving positive outcomes. Demonstrates expertise in customer engagement and safety protocols, consistently creating inviting environments that attract visitors. Committed to fostering a welcoming atmosphere that encourages exploration and enjoyment of services. Seeking to leverage skills to elevate hospitality standards in a dynamic organization.
Overview
34
34
years of professional experience
Work History
Golf Operations Assistant
City of San Diego
San Diego, CA
05.2023 - Current
- Address questions regarding operational standards for the course.
- Ensure accurate green fee collection while managing player scheduling.
- Ensured timely spacing for organized golfing sessions.
- Monitored the golf course to uphold established guidelines.
- Ensured accurate handling of sales operations through effective use of systems.
Premium Club Supervisor
Petco Park
San Diego, CA
04.2023 - 10.2023
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Monitored financial transactions at point of sale to ensure accuracy and compliance with club policies.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Supervised daily operations of club, including customer service and staff management.
President
HS DIGITAL MARKETING
San Diego, California
07.2016 - 04.2023
- Founded a cutting-edge programmatic agency.
- Delivered insights on current trends in the field of digital marketing.
Digital Team Leader
THE LA JOLLA LIGHT
La Jolla, California
07.2014 - 06.2015
- Enhanced monthly revenue performance, attaining a 365% increase.
Regional Sales Manager
NAMES AND NUMBERS
Aspen, Colorado
08.2012 - 01.2014
- Achieved a 5% increase in revenue amounting to $3.5 million.
National Digital Sales Manager
HEARST MEDIA SERVICES-LOCALEDGE
Buffalo, New York
09.2010 - 06.2012
- Secured 6.2 million dollars in revenue by enhancing tradeshow marketing strategies and fostering national sales.
- Collaborated with national re-sellers to promote Hearst Media's range of digital offerings.
Regional Sales Manager
COX MEDIA SERVICES - KUDZU
San Diego, California
01.2008 - 01.2009
- Drove significant revenue growth of 63% in San Diego and 44% in Phoenix.
- Amplified the effectiveness of new account sales, achieving a 400% increase in monthly productivity.
District Sales Manager
TransWestern Publishing/YellowBook USA
San Diego, California
01.2001 - 01.2006
- Drove expansion of revenue streams, doubling market income from $5 million to remarkable peak of $11 million.
- Developed an innovative quota strategy enhancing close ratio productivity by 100%.
- Achieved consistent annual net revenue growth of up to 14%.
- Enhanced company’s worth leading to the sale of TransWestern Publishing at a significant valuation exceeding $80 million.
- Provided clear focus for sales teams, improving management of bad debt.
Director of Admissions
Kelsey-Jenney College
San Diego, California
01.1991 - 01.1995
- Generated more than $1 million in additional sales by implementing strategies to fill classrooms and drive profits.
- Achieved distinction as a top performer in providing excellent support to customers.
Education
Bachelor of Arts - Communication
Canisius College
BuffaloSkills
- Revenue Growth Strategist
- Digital Media Specialist
- Market Expansion Initiatives
- Proficient Lead Generation
- Operational Excellence
- Customer Service Specialist
- Transaction Processing Expertise
- Personnel Management
- Conflict Management
- Effective Problem-Solving
- Golf Course Operations
- Effective Communication
Timeline
Golf Operations Assistant
City of San Diego
05.2023 - Current
Premium Club Supervisor
Petco Park
04.2023 - 10.2023
President
HS DIGITAL MARKETING
07.2016 - 04.2023
Digital Team Leader
THE LA JOLLA LIGHT
07.2014 - 06.2015
Regional Sales Manager
NAMES AND NUMBERS
08.2012 - 01.2014
National Digital Sales Manager
HEARST MEDIA SERVICES-LOCALEDGE
09.2010 - 06.2012
Regional Sales Manager
COX MEDIA SERVICES - KUDZU
01.2008 - 01.2009
District Sales Manager
TransWestern Publishing/YellowBook USA
01.2001 - 01.2006
Director of Admissions
Kelsey-Jenney College
01.1991 - 01.1995
Bachelor of Arts - Communication
Canisius College
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