Robert Mueger
Northvale,NJ
Summary
Senior Nursing Student with a strong academic record and practical ICU experience, skilled in patient assessments and critical care management. Experience in customer service enhances communication and problem-solving abilities, essential for effective patient care. Committed to delivering high-quality healthcare.
Overview
7
7
years of professional experience
1
1
Certification
Work History
From Home Associate (Online Shopping)
Shoprite
Northvale, New Jersey
09.2019 - Current
- Supervised online shopping department during opening and closing shifts, ensuring seamless operations on weekends and weekdays.
- Assisted customers with product information, aisle locations, stock checks, and price verifications, ensuring a seamless shopping experience.
- Answered 30+ customer calls daily, assisting with order modifications and cancellations while effectively resolving issues related to online shopping.
- Managed customer relationships for 60+ individuals by delivering high-quality service and promptly resolving inquiries.
- Processed 70+ customer returns, credits, and exchanges for missing or damaged items, maintaining customer satisfaction and ensuring compliance with company policies.
- Organized and consolidated 70+ daily orders for timely customer pickup or delivery.
- Coordinated loading of 70+ orders into customer vehicles, ensuring safe and organized delivery.
- Handled cash transactions with accuracy, performing daily cash drawer reconciliations for thousands of dollars in sales, including petty cash management.
Nursing Extern - Intensive Care Unit (ICU)
Valley Hospital
Paramus, NJ
- Collaborated with ICU nurses and multidisciplinary teams to provide comprehensive care for critically ill patients, directly contributing to improved patient outcomes.
- Assisted in managing ventilators and central lines while monitoring invasive equipment, ensuring effective patient support during critical procedures.
- Supported code blue situations and rapid responses, facilitating timely interventions during life-threatening scenarios.
- Performed head-to-toe assessments and reported significant findings to preceptor RN.
Education
Nursing BSN -
Ramapo College of New Jersey
Mahwah, NJ05-2026
Skills
- Customer service
- Critical thinking
- Interpersonal communication
- Time management
- Patient advocacy
- Care management
- Clinical collaboration
- Emergency response
- First aid and CPR
- Medical terminology
- Patient assessment
Affiliations
- Alpha Lambda Delta Honor Society
- National Society of Collegiate Scholars
- Nursing Student Organization
- AAMN founding member
Certification
BLS Life Support
Awards
- Dean's List
- Fall 2022
- Spring 2022
- Fall 2023
- Spring 2023
- Fall 2024
- Spring 2025
- Fall 2025
Timeline
From Home Associate (Online Shopping)
Shoprite
09.2019 - Current
Nursing Extern - Intensive Care Unit (ICU)
Valley Hospital
Nursing BSN -
Ramapo College of New Jersey