Robert Munoz
Summary
Driven Fire Alarm Technician with a proven track record at Access Fire and Security, specializing in installation, repairs, and equipment testing of fire alarm and security systems. Enhanced customer satisfaction through professional communication and efficient service. Skilled in access control systems and CCTV, demonstrating a keen eye for innovative security solutions and a commitment to excellence.
Overview
5
5
years of professional experience
Work History
Fire Alarm Technician
Access Fire and Security
09.2023 - Current
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
- Responded to maintenance calls and troubleshot devices.
- Performed annual inspections on fire and security alarm systems.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Fully installed fire alarms and various security devices.
- Performed installations of high-tech security systems, which included access control, alarms and video surveillance systems.
Display Coordinator
Havertys Furniture
06.2020 - 09.2023
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Incorporated new design techniques to create innovative and eye-catching displays.
- Created visual displays to highlight new and featured products.
- Contacted customers to communicate availability of products for pick up.
- Processed customers' sales and payments.
Customer Service Representative
Water Still
04.2019 - 07.2020
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Education
Associate of Science - General Studies
Frank Phillips College
Borger, TX05.2017
Skills
- Access Control Systems
- Fire alarm systems
- Installation and repairs
- Equipment testing
- Security and burglar alarms
- Electrical Wiring
- CCTV
- Low-voltage Systems
- Fire alarm installation
- Professional Communication
Timeline
Fire Alarm Technician
Access Fire and Security
09.2023 - Current
Display Coordinator
Havertys Furniture
06.2020 - 09.2023
Customer Service Representative
Water Still
04.2019 - 07.2020
Associate of Science - General Studies
Frank Phillips College
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