Matthew Cruz
Lubbock,TX
Summary
Knowledgeable Fire Alarm Technician with a healthy background at Innovative Fire Systems LLC, where I enhanced system efficiency and reduced false alarms through meticulous preventive maintenance and troubleshooting. I was also licensed through the State fire Marshall within my first year. Professional in fire alarm installation and programming, I excel in customer service, ensuring clear communication and problem-solving. Achieved significant improvements in system reliability and code compliance.
Overview
8
8
years of professional experience
Work History
Fire Alarm Technician
Innovative Fire Systems LLC
Lubbock, TX
11.2015 - 02.2024
- Fully installed fire alarms and various security devices.
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
- Tested all newly installed fire alarms.
- Reduced false alarms by performing routine preventive maintenance on all system components.
- Identified and reported fire code non-conformance issues to senior personnel and safety inspectors.
- Streamlined processes by creating detailed documentation of all work performed on fire alarm systems.
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning devices to order new replacements.
- Responded to maintenance calls and troubleshot devices.
- Maintained accurate records of customer service calls and inputted all information into company's database.
Education
Associate Of Applied Science - Kinesiology
South Plains College
Levelland, TX05.2014
Skills
- Smoke control systems
- System troubleshooting
- Fire alarm installation
- Fire alarm systems
- Security and burglar alarms
- Access control systems
- Fire alarm programming
- Installation and repairs
- Panel terminations
- Low-voltage systems
- Heavy lifting
- Written and verbal communication
- Professional communication
- OSHA 10
- Blueprint reading
- Field device terminations
- Equipment testing
- CCTV
- Equipment programming and calibrating
- Control panel operation
- Voice evacuation systems
- Fire alarm inspection
- Alarm installations and servicing
- Fire alarm system wiring
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Critical thinking
Timeline
Fire Alarm Technician
Innovative Fire Systems LLC
11.2015 - 02.2024
Associate Of Applied Science - Kinesiology
South Plains College