Microsoft Office
Robert Munson
Senior Account Manager
Ennis,TX
Summary
Customer-oriented Senior Sales Consultant dedicated to finding promising leads through various methods. A real go-getter with a positive attitude and a commitment to exceeding sales goals.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Senior Sales Consultant
Best Buy
Waxahachie, TX
05.2022 - Current
- Generated new business through effective prospecting, retail planning and relationship building.
- Monitored sales goals and advise staff on performance to attain target metrics both individually and team unit.
- Provided high level of tailored service to each and every customer, which helped to build lucrative, lasting partnerships.
- Identified prospects through store visits, follow-up with clients and offered latest promotions.
Sales and Service Representative
Johnson Controls Fire Protection
Plymouth, MN
05.2018 - 11.2021
- Offered annual and semi-annual fire inspections to corporate businesses, hospitals and small business.
- Drove team revenue totals by bringing in top sales numbers.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Assistant Store Manager
AT&T Mobility
Maplewood, Minnesota
04.2017 - 05.2018
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
System Designer
Magnolia Design Center
Frisco, TX
11.2013 - 03.2016
- Demonstrated and offered high-end brands such as McIntosh, Bowers and Wilkins, Martin Logan etc.
- Create a whole home solution for new home buyers or clients looking to remodel or upgrade devices within their home.
- Developed network and system architecture according to business needs.
- Collaborated with clients to determine project specifications and scope..
Education
Associate of Science - Computer And Information Sciences
University of Phoenix
Tempe, AZ 09.2022 - Current
High School Diploma -
Johnson High School
Saint Paul, MN 09.1996 - 06.2001
Skills
Marketing strategy
Outbound sales calling
Product and service knowledge
Territory growth
Social media marketing
Business Development
Accomplishments
- Supervised team of 12 staff members.
- Achieved goals by introducing Salesforce for business tasks.
- Documented and resolved customer concerns which led to increased revenue.
Software
Salesforce
Windows and iOS
Timeline
Associate of Science - Computer And Information Sciences
University of Phoenix
09.2022 - Current
Senior Sales Consultant
Best Buy
05.2022 - Current
Sales and Service Representative
Johnson Controls Fire Protection
05.2018 - 11.2021
Assistant Store Manager
AT&T Mobility
04.2017 - 05.2018
System Designer
Magnolia Design Center
11.2013 - 03.2016
High School Diploma -
Johnson High School
09.1996 - 06.2001