Robert Murphy
Akron,Ohio
Summary
Dynamic sales professional with extensive experience at Sheetz, excelling in promotional support and upselling. Proven track record in retail loss prevention and fostering strong customer relationships. Adept at managing sales pipelines while motivating teams to achieve peak performance. Committed to delivering exceptional service and driving business growth.
Overview
18
18
years of professional experience
Work History
Sales Associate
Speedway Gas Station
01.2022 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
Manager
Sheetz
04.2020 - 12.2021
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
Manager
GetGo Gas Station
01.2020 - 12.2020
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Improved marketing to attract new customers and promote business.
Assistant Manager
Checkers Rally's
10.2011 - 10.2020
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Crew Member
McDonald's
01.2007 - 05.2010
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked well with teammates and accepted coaching from management team.
Education
No Degree -
Coventry High School
Akron, OHSkills
- Promotional support
- Upselling
- Retail loss prevention
- Sales pipeline management
Timeline
Sales Associate
Speedway Gas Station
01.2022 - Current
Manager
Sheetz
04.2020 - 12.2021
Manager
GetGo Gas Station
01.2020 - 12.2020
Assistant Manager
Checkers Rally's
10.2011 - 10.2020
Crew Member
McDonald's
01.2007 - 05.2010
No Degree -
Coventry High School
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