Robert Nealey
Hartford,WI
Summary
Entrepreneurial business owner with background in launching and managing small businesses. Possess strong knowledge of strategic planning, financial management, sales development, and customer service. Skills include leadership, problem-solving, and team-building. Past work showcases ability to overcome challenges, achieve business objectives, and drive growth.
Well-rounded small business owner offers account management, budgeting and customer relations expertise paired with outstanding leadership and communication abilities. Spirited and hardworking professional with several years of experience growing and stabilizing business. Tech-savvy collaborator with solid foundation of business acumen.
Overview
10
10
years of professional experience
Work History
Small Business Owner
Rackstar LLC
Hartford, WI
02.2021 - Current
- Streamlined operational processes to increase efficiency and reduce costs.
- Met with service vendors or product suppliers to facilitate delivery.
Analyzed sales data and adjusted strategies to maximize revenue.
- Developed business plans and strategies to grow small business.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Managed daily operations, including inventory control, vendor negotiations, and product pricing.
- Ensured compliance with local, state, and federal regulations affecting business operations.
- Managed staff recruitment, hiring, training, and development.
- Implemented customer service protocols to enhance satisfaction and loyalty.
- Formed and sustained strategic relationships with clients.
- Delegated work to staff, setting priorities and goals.
Lead Supervisor
AJ Black's Handyman LLC
Mayville, Wisconsin
07.2014 - 11.2021
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Negotiated with suppliers to secure cost-effective resources.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Assigned work and monitored performance of project personnel.
- Streamlined workflow processes, reducing project completion times.
- Oversaw monthly site inspections and daily observations to maintain safety, production standards and environmental regulations compliance.
- Implemented new operational procedures, increasing efficiency.
- Enforced rules and procedures for accuracy, efficiency and safety.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Implemented quality control measures to uphold company standards.
- Recruited and trained new employees to meet job requirements.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Delegated work to staff, setting priorities and goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
Education
High School Diploma -
James Madison High School
Milwaukee, WI05-1996
Skills
* Oversee a crew of 3-6 people installing/Dismantling palet racking of all types in all climates
* Fabricate metals- IE Cutting, grinding and welding to perform load bearing capacities
* Performing human resource functions such as reviewing applications and performing interviews
* Recognizing skills and weaknesses within a crew in order to delegate work properly maximizing efficiency, productivity and safety
* Communication skills to relay messages and processes effectively
* lifelong experience of power tool operation mechanically inclined for ability to fix what is broken and a keen eye to spot what is out of place
Timeline
Small Business Owner
Rackstar LLC
02.2021 - Current
Lead Supervisor
AJ Black's Handyman LLC
07.2014 - 11.2021
High School Diploma -
James Madison High School