Hardworking Field Technician bringing 1+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
15
15
years of professional experience
Work History
Field Technician
Spectrum
10.2022 - Current
Communicated with customers to provide updates, gather information, and resolve issues.
Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
Identified potential problems and prevented equipment failure through performing regular equipment inspections.
Prepared and submitted reports to document work performed and provide progress updates to management.
Calibrated new and existing equipment for optimal performance.
Worked with diverse types of weather and ground conditions.
Tested systems, noting issues and completing preventive maintenance.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Communicated with supervisor to report progress, discuss issues, and seek guidance.
Collaborate with other field technicians to resolve complex technical issues.
Deliver high-quality work by diligently following standard operating procedures.
LABORER
Bobs Mobile Home Services
12.2020 - Current
Move and set up mobile homes or prefabricated buildings on owners' lots or at mobile home parks
Inspect, examine, and test the operation of parts or systems to evaluate operating condition and to determine if repairs are needed
Connect water hoses to inlet pipes of plumbing systems, and test operation of plumbing fixtures
Remove damaged exterior panels, repair and replace structural frame members, and seal leaks, using hand tools
List parts needed, estimate costs, and plan work procedures, using parts lists, technical manuals, and diagrams
Confer with customers or read work orders to determine the nature and extent of damage to units.
LABORER
Walmart Distribution Center 3300
04.2017 - 09.2020
Gathering items in a specified quantity before shipment to satisfy customers' orders
Sorting and separating items according to their destination
Tagging and labeling merchandise
Executing various warehouse duties to support and enhance Walmart's operations
Taking note of the exact arrival and departure times for shipments and recording them
Recording and managing all impaired and/or damaged merchandise
Strictly adhering to Walmart's safety and hygiene regulations
Counting stock and keeping an accurate and up-to-date record of inventory
Operating stock management tools, such as a forklift, when required.
DRIVER
Quality Structures Inc
05.2013 - 04.2017
Operated tractor-trailer combination with piggyback system
Preformed and maintained basic maintenance and mechanical repairs on truck to ensure safety
Assist in yard duties: banking lumber to loading trucks
Update work log and track all deliveries.
DRIVER
Prime Inc
12.2010 - 05.2013
Ensuring compliance with applicable federal and/or state laws, regulations and/or agency rules, standards, and guidelines
Maintain positive working relationships with primary contact with each account location
Maintain driver electronic log
Verify loading and unloading of shipments to avoid claims
Distribution and handling of variety of materials
Preventative maintenance on tractor/ trailer combination.
PRIVATE FIRST CLASS
U.S Army
07.2008 - 12.2010
Served in field artillery unit on the multiple launch rocket systems
Operated voice and digital communications equipment
Operated and maintained the launcher, transportation vehicles, and support equipment
Maintained fire control systems and system checks.
Education
Associates of Science in Cybersecurity - Cybersecurity
UNIVERSITY OF PHOENIX
Phoenix, AZ
10.2023
Progression: Field Tech 4-5
NCTI
Kansas City, MO
10.2023
Progression: Field Tech 3-4
NCTI
Kansas City, MO
09.2023
Progression: Field Tech 2-3
NCTI
Kansas City, MO
02.2023
Skills
Technical Analysis
Technical Troubleshooting
Critical Thinking
Customer Service
System Configuration
Diagnostic Testing
Team Collaboration
Network Connectivity
Preventive Maintenance
Organizational Skills
Equipment Troubleshooting
Linux
Information Systems
Operating Systems
Security Management
Threat Assessment and Response
Enterprise Network Security
Forensic Investigation Analysis
Disaster Recovery
Data Loss Strategy
Basic knowledge in C
Basic knowledge in C#
Security Operations
Asset Protection
Emergency Preparation and Management
Advanced First Aid
Advanced Land Navigation
Military Communications Training
Diagnostics and Troubleshooting
Additional Information
2008-2011 Secret Level Security Clearence
Awards
Order of the Sword & Sheild
References
References available upon request
Timeline
Field Technician
Spectrum
10.2022 - Current
LABORER
Bobs Mobile Home Services
12.2020 - Current
LABORER
Walmart Distribution Center 3300
04.2017 - 09.2020
DRIVER
Quality Structures Inc
05.2013 - 04.2017
DRIVER
Prime Inc
12.2010 - 05.2013
PRIVATE FIRST CLASS
U.S Army
07.2008 - 12.2010
Associates of Science in Cybersecurity - Cybersecurity